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Data Storage Support Consultant (EMC)

Full Time
QLD, Brisbane
Posted on 03.09.2017

6 Month Fixed Term Contract
Highly respected Government Department
Provide excellent storage support and consultation to clients


    • 6 Month Fixed Term Contract

    • Highly respected Government Department

    • Provide excellent storage support and consultation to clients



    This is an excellent opportunity for someone strong in EMC storage to join a government department's data storage team as an IT support consultant. You will be passionate about storage, and understand the needs of clients with a consultative approach.

    Your role is to provide advanced technical support services and advice to clients, business partners and staff.

    As a data storage support consultant you will:


    • Provide data storage administration services to external and internal clients

    • Work to agreed client SLA's whilst maintaining business viability and cost competitiveness.

    • This will include identifying and escalating potential risks to delivering to agreed SLA's, and assisting in making recommendations to address these.

    • Understand clients' business drivers and contribute to client relationship by assisting in the performance analysis of their infrastructure environments and making recommendations for short term improvements.

    • Co-ordinate and participate in a team of technical specialists to define and cost technical architecture solutions, co-ordinate production implementation for defined projects as well as on-going service delivery.

    • Participate in research to assess and determine the applicability and cost of new and emerging technologies and processes that support the department's services.



    You will have:


    • Demonstrated experience in providing effective, storage systems administration management and enhancement services to clients with reliability.

    • Demonstrated experience in performing system administration activities in an enterprise storage environment.

    • High level of knowledge and experience in the following EMC Enterprise Storage Solutions:




      • VNX

      • XtremIO

      • EMC

      • VPLEX

      • EMC ViPR Controller




    • High level of knowledge and experience in Brocade SAN Switches.

    • Proven success in the translation of business requirements into effective solutions.

    • Significant experience in problem resolution within complex IT infrastructure and business environments.

    • Demonstrated experience working in accordance with organisational processes and constraints, as well as taking responsibility for your own performance.

    • Demonstrated experience effectively communicating with a range of stakeholders in an environment that deals with complex infrastructure architecture and a complex customer base.



To submit your application, in strict confidence, please apply online using the appropriate link below. Ref No: 4B/25506

Your interest will be treated in the strictest of confidence.

SK95109A

How to Apply?

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