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IT Service Owner - Supply Chain Technologies

Full Time
NSW, Sydney
Posted on 27.04.2017

This large iconic organisation is looking for a senior IT Product/Service owner with the entire service/product lifecycle experience ideally with Supply Chain End Point Technologies - although this domain would be a bonus, not a fundamental requirement
C level relationship management, influencing, etc. is paramount!
The IT Service Owner is responsible for managing the use and ongoing development of Infrastructure technology for the Supply Chain business. The main responsibilities are in three areas: Business, Technology and Relationship Management
Key Selection Criteria

  • Sound EndtoEnd IT Services Manager / IT Service Ownership / IT Product Management experience
  • Relevant Supply Chain experience would be well regarded
  • Strong Leadership skills that enable a clear direction and vision for the area to be understood by all stakeholders
  • Circa 10+ years in Infrastructure Services, with demonstrable experience in management
  • Leadership of virtual teams to deliver against this vision
  • Excellent interpersonal, communication and relationship building skills
  • Commercial experience in managing budgets
  • Must have a "can do" attitude and a thirst for using technology to solve business problems
  • Self assured, reliable and able to influence and persuade nonIT professionals
  • Understanding of business strategy and IT trends
Key Accountabilities and Outcomes:
  • Own and be accountable for Supply Chain infrastructure services throughout their end to end service lifecycle.
  • Understand Supply Chain business capabilities, technology risks, issues, requirements and direction.
  • Deliver the IT Service Strategy, Roadmap, Catalogue of Services and artefacts to meet those needs Run the associated P&L
  • Act as the governing point between the teams providing supporting services, processes, information and artefacts to ensure the delivered end to end service meets requirements.
  • Ensure Project teams deliver service changes in accordance with time, cost and quality requirements.
  • Engage Operational teams and continually improve service components as appropriate.
  • Build and maintain stakeholder relationships and manage service offering expectations.
To indicate your interest please apply via the link or call Eugene on 94094710 for a confidential and detailed discussion.

How to Apply?

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Contact Details

Contact Name: Eugene Pradhan

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