PC World
30/07/12
2
I bought one of these on the weekend, activated it over the phone, and it is now Monday and it still wont work, it comes up on my computer, I connect to it, put the password in and it says it is not connected to the net, taking longer than usual. Talked to Tec Support 2hrs no luck, take it back to the Telstra Shop, they give me a new one, still the same thing.. Has full service but will not connect.
3
Very impressive modem, Replaced a Huwawei Pocket WiFi on the vodafone network. Speeds even in 3G areas is very impressive. Ideal companion for use on the move.
Min. total cost $1767.80
Contract length 24
Min. total cost $2040.00
Contract length 24
Min. total cost $369.35
Contract length 12
Min. total cost $68.00
Contract length 0
Min. total cost $399.89
Contract length 6
Min. total cost $1890.00
Contract length 24
Min. total cost $268.95
Contract length 0
Min. total cost $2130.00
Contract length 24
Min. total cost $369.35
Contract length 12
Min. total cost $1890.00
Contract length 24
Min. total cost $2040.00
Contract length 24
Min. total cost $258.95
Contract length 0
Min. total cost $768.40
Contract length 12
Min. total cost $115.00
Contract length 0
Min. total cost $68.00
Contract length 0
Min. total cost $2400.00
Contract length 24
Min. total cost $399.89
Contract length 6
Min. total cost $268.95
Contract length 0
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Steve Wang
1
This device is a huge con.
I work in Sydney city fringe and no 4G. So forget the boasted speeds - unless you are in some tiny little spot that I've yet to discover, its pointless. Worse, it has serious connection issues, perhaps trying to connect to 4G and then deciding on 3G? I really don't know. I had a lot of issues trying to get it to work and still nothing. It continues to try to connect. It shows strong signal strength but does not connect. I went to check to make sure it was activated properly and that there was credit against it. To do this online, you need to register an account. Following the instructions from the Broadband Mobile Wifi section leads to a registration page where you enter your mobile number. When you enter the mobile service number, it trys to send you an SMS authentication!!! for the love of God, its a wifi device. You know that because I went in through your wi-fi pages. You CANNOT send an SMS to a Wi-fi device. I rang Telstra Help. After getting through patiently past one level who knew nothing, the next person was helpful: "Yes that does not work. You have to enter your "account number" when it asks for a mobile number." What is this number? A number that you have to ring up Telstra to find out. So... After finally registering for an account, using the account to look up the data usage I find that in fact it is registered, there is enough credit... and... it still just does not want to work... constantly cylcing mindlessless between the display of "Telstra" and "...connecting" as if to reinforce that its Telstra who is the constant source of your pain.
On the other hand my Vodafone pocketwifi device (for all their other bad press) works a treat. Data usage readout and time connected are very useful bits of information that are displayed on the device itself, so you can see how much you are using in real time.