Brother MFC-9840CDW colour laser multifunction
Brother's top-of-the-range colour laser multifunction printer has plenty of features, but it has an awkward control scheme
- Comprehensive connectivity, user-upgradeable memory, automatic duplexing
- Expensive consumables, doesn't multitask, poor Web interface, some colour issues
The Brother MFC-9840CDW colour laser multifunction throws in every feature except the kitchen sink, but we found it awkward to use.
Price$ 1,599.00 (AUD)
Brother's MFC-9840CDW colour laser multifunction is cheap and packed with features, but we weren't impressed by its navigation scheme and expensive consumables.
Looking like a big version of the Brother MFC-7340, the Brother MFC-9840CDW can fit 250 sheets in its front paper input cassette and an additional 50 in its multi-purpose tray. Brother also offers an optional 500-sheet paper tray. You can connect to the printer through USB, Ethernet or Wi-Fi, and its 128MB of memory is user-upgradeable to 640MB through a panel on the left side of the printer.
In similar fashion to the HP Colour LaserJet CP2025dn , the MFC-9840CDW's four toners are aligned horizontally in a retractable tray behind the front panel. Though comparatively small, the toners still manage reasonable page yields of 4000 pages per colour toner and 5000 pages for the black toner. Unfortunately, the price of the consumables raises this multifunction's running costs to a very expensive 22.2c per A4 page.
The Brother MFC-9840CDW's navigation pad is big and has a confusing array of buttons including up to 40 fax number presets, a number pad, and an oddly positioned OK button. It isn't able to multitask; once you enter the scan function, for example, you must first press Stop before being able to copy or fax. You can use the controls to print from a USB drive or access the Secure Print mode.
The printer's Web interface is plagued by a poor layout and lack of features. The Web interface offers basic features like access to information about consumables and user administration, as well as letting you perform some minor maintenance tasks like colour calibration. The Web interface can automatically send e-mail reports to administrators and you can lock specific users out of individual functions, but it lacks IP filtering, 802.1X authentication and other advanced security features.
The printer's speed is consistent at 21.4 pages per minute for both mono and colour printing, and it takes an average of 15 seconds to print the first page. This isn't horribly slow but there are faster laser printers if speed is of paramount concern.
Documents are clean and largely accurate but characters become feathered when printing at 7pt. The Brother MFC-9840CDW's colour palette isn't entirely accurate, and transitions between green and blue colours caused some fading to occur. The Brother MFC-9840CDW doesn't produce mono and colour documents at the quality expected from a top-end laser printer.
Scans are quick, taking an average of 1min 30sec for a full A4 colour photo. The results are detailed, making it a good option for both text and photo scanning.
The feature set and price tag are admirable, but a poor user experience combined with expensive consumables make the Brother MFC-9840CDW colour laser multifunction hard to come to terms with. If you're after a fully featured multifunction for draft printing it certainly suffices, but it lacks the quality required for presentation documents.
Join the PC World newsletter!
Most Popular Reviews
- 1 Samsung Galaxy S8 phone: full, in-depth review
- 2 Ryzen 5 vs Intel Core i5 CPU Australian review
- 3 Mass Effect Andromeda review: One for the fans
- 4 LG G6 phone: full, in-depth review
- 5 Samsung Galaxy A5 2017 phone: Full, in-depth review
Latest News Articles
- Drupal fixes critical access bypass vulnerability
- Apple will return heat generated by data center to warm up homes
- Microsoft will cut services to standalone Office users so they’ll subscribe to Office 365
- Microsoft commits to a permament schedule for new Windows 10, Office updates
- Surveys show high hopes, deep concerns about IoT
PCW Evaluation Team
A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.
I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.
As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.
I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.
Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!
For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.
- Samsung Galaxy S8 phone: full, in-depth review
- Ryzen 5 vs Intel Core i5 CPU Australian review
- Mass Effect Andromeda review: One for the fans
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- CCTechnical Consutlant - Entry Level - HPSMVIC
- FTSenior Java DeveloperVIC
- CCTest Capability LeadNSW
- TPOffice 365 Deployment SupportQLD
- FTSenior Capacity Planner | Contract through till DecemberVIC
- FTSenior PHP Developer / ArchitectQLD
- FTSolution ArchitectVIC
- FTERP Reporting AnalystNSW
- FTSenior Java DeveloperQLD
- FTOracle E-Business Functional ConsultantVIC
- FTRecruitment ConsultantSA
- TPEnterprise ArchitectQLD
- FTTester AnalystACT
- FTSenior Project Manager - Content MigrationVIC
- FTProject Manager (Cyber Security) - Permanent - IT Services - North Ryde areaNSW
- TPProject/Deployment ManagerQLD
- FTOracle Database Administrator (DBA)SA
- FTSenior UX/UI DesignerNSW
- CCIntegration ArchitectACT
- TPBusiness Analyst | DETQLD
- FTSenior Business Analyst, Wealth InvestmentNSW
- FTContracts ManagerNSW
- CCSenior Full-Stack Developer (Digital Transformation Project)QLD
- CCBusiness AnalystNSW
- CCCitrix SpecialistNSW