Brother MFC-9840CDW colour laser multifunction
Brother's top-of-the-range colour laser multifunction printer has plenty of features, but it has an awkward control scheme
- Comprehensive connectivity, user-upgradeable memory, automatic duplexing
- Expensive consumables, doesn't multitask, poor Web interface, some colour issues
The Brother MFC-9840CDW colour laser multifunction throws in every feature except the kitchen sink, but we found it awkward to use.
Price$ 1,599.00 (AUD)
Brother's MFC-9840CDW colour laser multifunction is cheap and packed with features, but we weren't impressed by its navigation scheme and expensive consumables.
Looking like a big version of the Brother MFC-7340, the Brother MFC-9840CDW can fit 250 sheets in its front paper input cassette and an additional 50 in its multi-purpose tray. Brother also offers an optional 500-sheet paper tray. You can connect to the printer through USB, Ethernet or Wi-Fi, and its 128MB of memory is user-upgradeable to 640MB through a panel on the left side of the printer.
In similar fashion to the HP Colour LaserJet CP2025dn , the MFC-9840CDW's four toners are aligned horizontally in a retractable tray behind the front panel. Though comparatively small, the toners still manage reasonable page yields of 4000 pages per colour toner and 5000 pages for the black toner. Unfortunately, the price of the consumables raises this multifunction's running costs to a very expensive 22.2c per A4 page.
The Brother MFC-9840CDW's navigation pad is big and has a confusing array of buttons including up to 40 fax number presets, a number pad, and an oddly positioned OK button. It isn't able to multitask; once you enter the scan function, for example, you must first press Stop before being able to copy or fax. You can use the controls to print from a USB drive or access the Secure Print mode.
The printer's Web interface is plagued by a poor layout and lack of features. The Web interface offers basic features like access to information about consumables and user administration, as well as letting you perform some minor maintenance tasks like colour calibration. The Web interface can automatically send e-mail reports to administrators and you can lock specific users out of individual functions, but it lacks IP filtering, 802.1X authentication and other advanced security features.
The printer's speed is consistent at 21.4 pages per minute for both mono and colour printing, and it takes an average of 15 seconds to print the first page. This isn't horribly slow but there are faster laser printers if speed is of paramount concern.
Documents are clean and largely accurate but characters become feathered when printing at 7pt. The Brother MFC-9840CDW's colour palette isn't entirely accurate, and transitions between green and blue colours caused some fading to occur. The Brother MFC-9840CDW doesn't produce mono and colour documents at the quality expected from a top-end laser printer.
Scans are quick, taking an average of 1min 30sec for a full A4 colour photo. The results are detailed, making it a good option for both text and photo scanning.
The feature set and price tag are admirable, but a poor user experience combined with expensive consumables make the Brother MFC-9840CDW colour laser multifunction hard to come to terms with. If you're after a fully featured multifunction for draft printing it certainly suffices, but it lacks the quality required for presentation documents.
Join the PC World newsletter!
Smart LED Bulb LB130
Lexar® JumpDrive® S57 USB 3.0 flash drive
Samsung portable 1TB T3 drive
Everki ContemPRO Roll Top Laptop Backpack
Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop
Epson EcoTank Expression ET-2500
UE Boom 2 Bluetooth speaker
3SIXT Ultra HD Sports Action Camera
Lexar® Portable SSD
Acer Swift 7
Google Daydream VR headset
Belkin MIXIT Metallic Lightning to USB Cable
Huawei Mate 9
Lexar® JumpDrive® S45 USB 3.0 flash drive
Logitech G403 Prodigy mouse
Lexar® JumpDrive® C20c USB Type-C flash drive
Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards
Blade 28 backpack by Arc’teryx
Audio-Technica ATH-ANC70 Noise Cancelling Headphones
Surface Pro 4
Dell XPS 13 laptop
Dell Inspiron 5000 series 2-in-1
HP Pavilion x360 13”
HD Pan/Tilt Wi-Fi Camera with Night Vision NC450
Garmin Fenix Chronos smartwatch
Most Popular Reviews
- 1 Huawei Mate 9 full in-depth smartphone review
- 2 ZTE Axon 7 review: Is ZTE dumping old stock on Australia?
- 3 Oppo R9s smartphone full review
- 4 Finally! LG OLED TV 2016 range review
- 5 Huawei Nova Plus smartphone review
Latest News Articles
- Israeli soldiers hit in cyberespionage campaign using Android malware
- Researcher develops ransomware attack that targets water supply
- Analysts peer into Microsoft's rumored Windows 10 Cloud
- AT&T, IBM, Nokia join to make IoT systems safer
- Apple's Plus plan pays off
GGG Evaluation Team
I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
- How to quit Pokemon Go (or to start enjoying it again)
- Huawei Mate 9 full in-depth smartphone review
- Time to ditch Foxtel and the iQ3: How to replace Foxtel packages with cheaper alternatives
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- FTSenior Information Security ConsultantQLD
- FTMonitoring Tools Support l NimSoft , SMARTS, ehealth, TivoliNSW
- CCBPM DeveloperVIC
- CCLevel 2 IT Service DeskQLD
- CCBusiness Test Lead - BRT/UATNSW
- TPSCCM SpecialistVIC
- CCTechnical Consultant - ITSM/HP Service ManagerNSW
- CCTechnical Consultant - ITSM/HP Service ManagerQLD
- FTDynamics AX Functional ConsultantVIC
- CCLevel 1/2 SAP Support AnalystACT
- CCSenior Technical SpecialistNSW
- TPSenior IT Business AnalystNSW
- CCData Migration Consultant - LeadNSW
- CCBusiness Project ManagerNSW
- FTMicrosoft Dynamics AX Technical ArchitectVIC
- FTIT Information Security AdvisorNSW
- CCProject Manager (Event Management)NSW
- TPBI & Report Developer (SQL Developer)QLD
- TPICT Contracts Compliance ManagerWA
- FTRegional Sales ManagerACT
- CCIT Solutions ArchitectQLD
- FTSenior Web DeveloperNSW
- FTLinux Systems EngineerQLD
- TPAEM DeveloperNSW
- TPInfrastructure Project ManagerNSW