HP Photosmart Premium C309g-m inkjet multifunction

HP has employed Touchsmart technology in this inkjet multifunction printer

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HP Photosmart Premium C309g-m
  • HP Photosmart Premium C309g-m
  • HP Photosmart Premium C309g-m
  • HP Photosmart Premium C309g-m
  • Expert Rating

    3.50 / 5
  • User Rating

    1.00 / 5 (of 7 Reviews)


  • Produces great photos, Touchsmart control panel is responsive, Snapfish by HP access, automatic duplexing


  • Can't print document files directly from USB drives and memory cards, inconsistent Wi-Fi access, no CD/DVD printing, no scan settings on control panel, expensive consumables

Bottom Line

The HP Photosmart Premium C309g-m is great for printing photos, both from memory cards and HP's Snapfish service. However, it lacks several features and we had some issues when connecting to a wireless network.

Would you buy this?

  • Buy now (Selling at 9 stores)

  • Brand Hp Photosmart 7520 E-all-in-one Multifunc... 225.53
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See all prices

HP's Photosmart Premium C309g-m offers many of the features you would expect from an inkjet multifunction in this price range, like Wi-Fi, advanced photo printing functions and even a touch screen. However, it lacks CD/DVD printing and we experienced issues when connecting to a wireless network.

The HP Photosmart Premium C309g-m connects over USB, Ethernet, Bluetooth and Wi-Fi (when using Wi-Fi you can only join existing networks, not create ad hoc ones). Once configured, we found the Photosmart Premium C309g-m would periodically disconnect from our Wi-Fi network after a period of inactivity, and could only be used wirelessly after first waking the printer. We aren't the only ones to experience this issue, either.

The multifunction's memory card reader supports MemoryStick, SD and xD cards and its USB port can read from both flash drives and PictBridge-compatible cameras and mobile phones. You can scan to, and print photos from, both cards and flash drives, but the printer won't recognise documents or PDFs.

There is a separate photo tray, so you can keep A4 and 4x6in media in the HP Photosmart Premium C309g-m at the same time, and the automatic duplexer lets you print double-sided documents. However, unlike the Photosmart Premium C309a there is no direct CD/DVD printing or automatic document feeder.

The HP Photosmart Premium C309g-m features a 3.45in touch screen based on the same technology found in HP's Touchsmart PCs. The panel is bright, colourful and very responsive. Like the Lexmark Prestige Pro805 the panel's quick access buttons only light up when a particular function is useable.

Touchsmart Control Panel

The Photosmart Premium's Touchsmart panel lets you log in to your Snapfish by HP account

You can use the Touchsmart panel to access Snapfish by HP, an online photo storage and printing service. From the Photosmart Premium C309g-m inkjet multifunction you can view and edit your Snapfish photos and upload more from memory cards and flash drives. You can also print photos in a variety of sizes including wallet, postcard and even panoramas. Loading album thumbnails for the first time slows down the printer, but they subsequently load much faster.

Print Speed Results
Model Price Type B&W Draft
B&W Normal
Colour Draft
Colour Normal
4x6in photo
A4 photo
HP Photosmart Premium C309g-m $299 Inkjet 18.5 10 16.2 5.6 26 1m 8s
HP Photosmart Premium C309a $399 Inkjet 17.6 9.4 15.7 5.6 26 1m 9s
Canon PIXMA MP640 $299 Inkjet 10.4 8.7 5.7 3.8 32 52s
Canon PIXMA MP630 $299 Inkjet 10.3 7.3 6.6 3.5 17.8 49s
Epson Stylus Photo TX700W $299 Inkjet 24.2 8.7 25 8.9 28.6 1m 17s
Kodak ESP 7 $299 Inkjet 12.4 3.9 11.8 3.1 37.1 2
HP Officejet 6500 Wireless $299 Inkjet 17.3 9.5 17.1 5.9 27.7 1m 15s
Brother MFC-490CW $299 Inkjet 16.13 3.2 15.5 3.2 17.5 42s
Dell 2135cn $699 Laser 16 16 12 12 N/A N/A>

HP's Photosmart Premium C309g-m managed reasonable print speeds in all of our tests and produced readable output even at draft quality. Thanks to its print resolution of 9600x2400dpi, this multifunction printer produces very accurate text documents, though at 7pt the characters lose clarity slightly. Graphics combine with text well and don't look inky. Photos are vibrant and detailed, with black levels that made our monochrome test photo look great. This multifunction printer definitely excels at photo printing, though it is capable of producing high quality documents and graphics on matte media as well.

Unfortunately, this print quality comes at price — 25.3c per A4 page, to be precise.

Scans can be initiated from the control panel to memory cards, flash drives and computers, though we were unable to initiate a scan to a computer connected via USB or Wi-Fi. The HP Photosmart Premium C309g-m has an optical scan resolution of 4800dpi but as there is no way to change scan settings directly from the control panel, so you are stuck with the standard — and rather low quality — settings when using the printer directly.

Those looking to access online photos and produce high-quality printouts will enjoy using the HP Photosmart Premium C309g-m, particularly thanks to the responsive touch screen. However, it isn't as versatile as Canon's PIXMA MP640 and difficulties with wireless networking can be frustrating.

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Read more on these topics: HP, Printers, multifunctions



Photosmart Premium C309g-m Which way do I place the photo paper into the cassette shiny side up or shiny side down

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Huley Nuley



HP Photosmart Premium C309g-m is rubbish
HP Photosmart Premium C309g-m is a massive INK $$$$ money pit!!!
• • •

This thing has done nothing but sucked my expensive 564 cartridges, including the extra reservoir sizes dry with extremely low usage (I'm talking 30-50 pages max). To tell you how little I use this printer, I have not gone through a full ream of paper with this printer but I have restocked all of the wells 4 times already. It's constantly running "cleaning" cycles which take 2 minutes, no doubt purging a quarter of the ink tank into a hidden sinkhole or sponge tray hidden somewhere. It has a separate Photo Black cartridge which should never actually be used - unless you are printing... PHOTOS (hello?) ...it burns through this expensive cartridge as well for text printing (no, I am not printing photos on a web page). Mind you I have this piece of garbage set to DRAFT quality, most sparing -light ink printing setting I can find. I avoid printing backgrounds. And yes the printouts come out faint. Then WHY is it draining my ink cartridges? It has to be this mysterious 2 minute "cleaning" routine which it runs after waking from a sleep state. After years of keeping it around, I've tried everything to validate why I bought this thing but it keeps telling me: "Throw me out of a second floor window NOW!!!" Once my last cartridge is spent, I am going directly to the store to replace this devil. Then it will be retired to serve exclusively as a standard sized page scanner-to-thumb drive slave which is about it's only good use. I like HP but this is the worst piece of **** they have every produced.
Oh yes, PS: if you try to use the Bluetooth on this printer it will screw up everything. Delete password and connections. Power off. Reboot, and keep trying until you get wifi back. The problem is in the Bluetooth interfering with the Wifi Adaptor. Probably on the same card and it's a shared design flaw.




Constantly drops connection, will not print photos
• • •

As per all the other reviews, do not bother with this. It does not scan like it's meant to. It does not print photos when it's meant to. When it does print them it will print more than you are asking for. It constantly drops the wi-fi connection. Above all the 'wizard' HP provides to help is a complete and utter waste of time. Offers no assistance whatsoever. Please if you are reading this review, do not waste your money.




Nothing - it's a paperweight
wireless connection
• • •

This printer constantly ges into standby and won't work with my PC. My husband can usually print from his Mac and sometimes that will reset something and allow me to print from the PC. Most of the time it won't scan either. I have removed and reloaded all the software and re-set up the connections so many times. Would never buy another HP printer again.

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