Nokia Lumia 920 Windows Phone

Can Nokia give Microsoft's Windows Phone platform the boost it needs?

  • Review
  • Specs
  • Images
  • User Reviews (4)
  • Buy Now 1
  • Expert Rating

    4.25 / 5
  • User Rating

    4.00 / 5 (of 4 Reviews)
  • Price

    $ 829.00 (AUD)

User Reviews:

John

4.5

1

Pros
camera
Cons
battery
• • •

The phone is great, very solid, good quality and I really love it! However, after 3 months of usage my Nokia 920 stopped working properly(battery issue) so I reported the seller DutyFreeCentral regarding this issue and asked for replacement.
I was prompted to sent it back to the seller and since then I was waiting weeks after weeks with no luck till now...
From time to time Customer service replied to my messages stating that they're working on it, sometimes they just ignore my requests to send the status update.

On the one hand hardware issues like this one cannot be managed by reseller, but on the other hand my phone is on warranty so it's still seller responsibility to provide replacement or get it fixed in reasonable time.

I would not recomment DutyFreeCentral to anyone because they don't take care about their clients.
If you're looking for a service with reasonable resolution time then you shoul not go with DutyFreeCentral.com.... Service Desk from this company is useless, they don't meet customers expectations.

Company rating (especially support) is very poor, but on the other hands they sell cheap/inexpensive products online with good prices.
Overall feedback is negative, I wish to have it changed to the positive one but company does not communicate with me. They do not reply even when they get prompted that I have to open a case in ACCC.

Cheers
DutyFreeCentral.com case ##127720##

Robert

5.0

2

Pros
Nokia Drive with speed alert, Great
Cons
Some music player differences to get use to
• • •

Once I read the manual and found how easy it was to use. I recommend that you should read the how to use information as I though that having a Nokia Lumia 800 it would be easy but not so. Its like getting into a Rolls Royce and find the difference.

After setting up Nokia drive I wondered why when driving the phone would beep now and then. I suddenly reliesed that it happened when I exceeded the speed limit in the area and it changed at all the speed signs.

Still find out about all the phones fetchers.

Jose

5.0

3

Pros
Build quality, camera, device ecosystem
Cons
Quality apps are still thin on the ground
• • •

I can't speak for Oman (the other user reviewer) but this phone absolutely meets all my requirements. The camera is superb (the shots are a bit soft, but colour reproduction and night performance simply can't be beat). The screen literally made my iPhone using friends gasp - it is that big, bright, and beautiful. Having said that, some of them also had reservations about the size of it but that's personal preference - all agreed that it is an absolutely gorgeous phone. The red 920 that I got is bold and attracts attention, but it's never garish and is all-around a very classy device.

In terms of "device ecosystem" - let's be honest, Microsoft is the only game in town that has the whole "triple screen" thing going right now. Apple still treats AppleTV as a hobby, and the Google Q is DOA. But a Windows 8 tablet, plus a Windows Phone, and an Xbox is a multimedia powerhouse.

My only gripe is that quality apps are still thin on the ground. I keep an iPod Touch around the house for some of the speciality apps that just aren't available yet on WP8, but I've definitely noticed in the past month that developed interest is picking up. Especially with a unified Windows NT platform underlying Microsoft's mobile strategy, things are only going to get better.

Do yourself a favour, go to the shop and try it yourself, I think you'll be pleasantly surprised.

Oman 99

1.0

4

Pros
Build and User Interface (win 8), Voice quality as a Phone.
Cons
Won't play .wav Voice mail attachments emailed to me from office.
• • •

I have to return my 920 due to this issue. Also big problem is that it has NONE of the Apps I'm used to on my I-Phone. Maybe I'll look at this one again in a year and see if these issues have found a solution. As a Smart Phone it's dumb, as a Phone Phone, it blows I-Phone away with it's voice quality on calls.

Post your review

  • 0.00
Users posting reviews agree to the PC World comments policy.

Most Popular Reviews

Follow Us

Best Deals on GoodGearGuide

Shopping.com

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Latest Jobs

Shopping.com

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?