This Bluetooth headset from Plantronics offers hands-free calling for offices.
- Convenience factor, good audio quality
- Expensive, chunky headset design, headset buttons are stiff, some echo when near walls
The CS70N is a convenient albeit not outstanding product. If you really need to get away from your desk while on the phone it is worth a look, but be prepared to pay top dollar.
Price$ 579.00 (AUD)
The Plantronics CS70N allows you to take calls on a desktop phone through a wireless Bluetooth headset. Consisting of a base station and a Bluetooth headset, as well as an optional handset lifter, the CS70N is ideal if you are constantly away from your desk but still need to remain in touch.
Plantronics claims the CS70N offers "sleek, comfortable styling" though we're not sure we entirely agree. The base station is quite large, but its dark grey and silver colour scheme should fit in well with most modern office décor. The headset is also quite large; the piece that hooks behind your ear is particularly chunky and somewhat uncomfortable if worn for long periods (which the CS70N is supposed to be). Thankfully Plantronics provides a range of different sized ear tips in the sales package. We found the rubber gel-style tips to be the most comfortable; they come in small, medium and large sizes.
Set up and operation of the CS70N is simple and relatively hassle-free, though it does add a lot of messy looking wired connections to your desk. Once connected, the call control button answers and ends calls, while two rubber keys on top of the headset control volume. Unfortunately, these are very spongy and therefore require a firmer than usual press to activate, making them a little uncomfortable to use.
Our review unit included a handset lifter (HL10) in the package, though the base unit and headset can be bought without it. If you are considering this unit, we definitely suggest opting for the handset lifter. Without it using the CS70N is somewhat annoying — to make a call, you will to pick up the handset manually. With the handset lifter attached, simply pressing the call control button lifts the handset off the hook. The HL10 also drops the phone back into its cradle once you end a call.
The quality of incoming and outgoing audio is excellent. At the bottom of the base station (really not the best place for controls) is a microphone audio switch with four presets; we achieved the best results using the second setting, but depending on your environment and your phone this may differ. Our only complaint about outgoing audio is that the unit does tend to echo when you are talking near a wall. Incoming audio, on the other hand, is loud, crisp and clear for the most part. As previously mentioned, adjusting volume with the stiff, rubber buttons on the headset is annoying.
Plantronics claims the CS70N has a range of up to 100 metres, but in an office with plenty of walls and doors the effective range will be far shorter. In our office, the CS70N worked fine up to 30 metres away, but any further and sound quality dropped dramatically, making it practically unusable.
The CS70N offers six hours of talk time. You can charge the headset by simply placing it in the base station's cradle.
Join the PC World newsletter!
Most Popular Reviews
- 1 Sony Xperia Z5 Premium review: Is the world ready for a 4K phone?
- 2 D-Link Taipan AC3200 Ultra tri-band modem-router review
- 3 Dell XPS 13 (2016) review: Making the very best Ultrabook
- 4 Microsoft Surface Book review: The verdict on Microsoft's first notebook
- 5 Telstra Wi-Fi 4GX Advanced III review: Testing the world's first 600Mbps wireless hotspot
Best Deals on PC World
Latest News Articles
- New wireless tech from MIT promises password-free Wi-Fi
- Facebook to begin testing its Internet drone this year
- Consumers let down by broadband speed and performance: ACCAN
- Apple recalls AC wall plug adapters
- This Asus router is a powerful rebuttal to Google OnHub's stark simplicity
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
- CCContract Analyst Programmer (J2EE/Oracle) 160704/AP/601Asia
- FTDynamics AX Functional ArchitectNSW
- CCMulesoft Integration DeveloperWA
- CCIT Change Coordinator / AnalystNSW
- CCSystem AnalystACT
- CCOracle iLearning Business AnalystNSW
- FTEnterprise Technology Platform ManagerVIC
- CCContract Analyst Programmer (JAVA/SQL) 160617/AP/623Asia
- CCBusiness Analyst - BPRNSW
- CCBusiness Analyst, InsuranceNSW
- FTSystems EngineerNSW
- CCSenior Business AnalystVIC
- CCSenior IT Assistant (Office Automation/PC LAN) 160630/SITA/642Asia
- CCData Warehouse Specialist- Power BI, SSAS DBA, Azure, SQLNSW
- CCNational Project CoordinatorNSW
- FTSenior Manager Practice LeadNSW
- CCSharePoint AdministratorNSW
- CCUrgent requirement for a Splunk SMEVIC
- CCAnalyst Programmer (System Backup Operation/UNIX) 160615/AP/791Asia
- CCProject Master SchedulerVIC
- FTMobile DeveloperWA
- CCTelecommunications Operations Support officerACT
- CCEngineering Lead - InfrastructureVIC
- CCBusiness Analyst- Process Mapping Specialist- Gov / Bank backgdNSW
- FTTechnical COE SpecialistACT