This Bluetooth headset from Plantronics offers hands-free calling for offices.
- Convenience factor, good audio quality
- Expensive, chunky headset design, headset buttons are stiff, some echo when near walls
The CS70N is a convenient albeit not outstanding product. If you really need to get away from your desk while on the phone it is worth a look, but be prepared to pay top dollar.
Price$ 579.00 (AUD)
The Plantronics CS70N allows you to take calls on a desktop phone through a wireless Bluetooth headset. Consisting of a base station and a Bluetooth headset, as well as an optional handset lifter, the CS70N is ideal if you are constantly away from your desk but still need to remain in touch.
Plantronics claims the CS70N offers "sleek, comfortable styling" though we're not sure we entirely agree. The base station is quite large, but its dark grey and silver colour scheme should fit in well with most modern office décor. The headset is also quite large; the piece that hooks behind your ear is particularly chunky and somewhat uncomfortable if worn for long periods (which the CS70N is supposed to be). Thankfully Plantronics provides a range of different sized ear tips in the sales package. We found the rubber gel-style tips to be the most comfortable; they come in small, medium and large sizes.
Set up and operation of the CS70N is simple and relatively hassle-free, though it does add a lot of messy looking wired connections to your desk. Once connected, the call control button answers and ends calls, while two rubber keys on top of the headset control volume. Unfortunately, these are very spongy and therefore require a firmer than usual press to activate, making them a little uncomfortable to use.
Our review unit included a handset lifter (HL10) in the package, though the base unit and headset can be bought without it. If you are considering this unit, we definitely suggest opting for the handset lifter. Without it using the CS70N is somewhat annoying — to make a call, you will to pick up the handset manually. With the handset lifter attached, simply pressing the call control button lifts the handset off the hook. The HL10 also drops the phone back into its cradle once you end a call.
The quality of incoming and outgoing audio is excellent. At the bottom of the base station (really not the best place for controls) is a microphone audio switch with four presets; we achieved the best results using the second setting, but depending on your environment and your phone this may differ. Our only complaint about outgoing audio is that the unit does tend to echo when you are talking near a wall. Incoming audio, on the other hand, is loud, crisp and clear for the most part. As previously mentioned, adjusting volume with the stiff, rubber buttons on the headset is annoying.
Plantronics claims the CS70N has a range of up to 100 metres, but in an office with plenty of walls and doors the effective range will be far shorter. In our office, the CS70N worked fine up to 30 metres away, but any further and sound quality dropped dramatically, making it practically unusable.
The CS70N offers six hours of talk time. You can charge the headset by simply placing it in the base station's cradle.
Join the PC World newsletter!
Most Popular Reviews
- 1 Google Pixel XL full, in-depth smartphone review: Phones just got smarter
- 2 Sony Xperia XZ review: turbo-charged last-gen phone
- 3 Hisense Series 7 ULED 4K UHD TV review
- 4 Sony X9300D and X8500D UHD 4K TV review
- 5 Moto X Force review: Leading features from a mid-range phone
Latest News Articles
- Netgear Nighthawk X10 AD7200 Smart WiFi Router goes all the way to 11
- Can Wi-Fi and LTE-U live together? The tests are ready
- New wireless tech from MIT promises password-free Wi-Fi
- Facebook to begin testing its Internet drone this year
- Consumers let down by broadband speed and performance: ACCAN
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- Google Pixel XL full, in-depth smartphone review: The new best Android phone
- Japan Robot, gadget and car expo slideshow
- Panasonic DX900U UHD 4K smart TV review: Best all-round TV ever?
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- CCTechnical Test AnalystACT
- CCService Desk ConsultantTAS
- TPGIS OfficerQLD
- CCSenior Project Manager - IT Solutions - GovernmentNSW
- CCQuality Assurance LeadNSW
- CCService Desk Consultant - TelcoTAS
- FTBusiness Analyst - PermanentACT
- CCFront End Developer - Mid LevelNSW
- FTSenior Consultant Commercial PricingVIC
- FTOperations SupportNSW
- FTSoftware Developers - .Net 4.6NSW
- CCService Desk Analyst - Major Government Client / ParramattaNSW
- FTSolution ArchitectACT
- CCAX Functional SupportQLD
- CCSitecore DeveloperNSW
- CCSenior Developer - C++/Perl/PythonNSW
- FTSystems Engineer | Defence & Federal Govt | NV1 / NV2 clearanceACT
- CCIT Senior Systems Administrator- Server Patching RemediationNSW
- TPProject Manager - AgileWA
- FTSenior Systems AdministratorQLD
- CCiOS Developer - 6 Month ContractNSW
- FTSenior Network Engineer - Capital TradingNSW
- TPPHP Junior Developer/ProgrammerQLD
- FTBusiness/Technical Consultant (CPM)QLD
- FTBusiness Analyst - OTC DerivativesAsia