Plantronics GameCom X20
- Excellent design, Clear audio from earpiece
- Mediocre noise cancelling microphone, sound leakage on mute button.
While the design of the GameCom X20 is rather special, the performance leaves a lot to be desired.
Price$ 44.95 (AUD)
Plantronics has earned a reputation for making well designed, unique, high quality gaming headsets. For the original Xbox, their Halo themed headset was a fan favourite. We recently reviewed the GameCom X30 For Xbox 360 and were quite impressed with both its design and sound quality. Adding to the GameCom range, Plantronics has once again come to market with an interesting and unique design in the X20, but unlike other Plantronics products, it isn't quite up to scratch.
We tested the sound quality of the GameCom X20 over Xbox Live and found it to be a mixed bag. The microphone picked up too much ambient noise, so much so, that the television volume needed to be turned down considerably, making it difficult to hear the in-game audio. The brilliance of the X30 was the fact that you could have your television at a reasonable volume and the microphone would still only pick up your voice. As far as voice quality goes, the X20 does a good job of capturing clear and easy to understand audio but since the microphone is very sensitive, you may need to mute the headset when not talking.
Muting the microphone and controlling earpiece volume are both manipulated via an in-line controller. While adjusting volume is both simple and effective, muting the microphone doesn't work as well as it should with some minor noise leakage. This means that when you put the microphone on mute and then talk, your voice can still be faintly heard.
The design of the GameCom X20 is unique and, at first, a little confusing. It has a rubberised hook that sits behind the earlobe, keeping the earpiece in place. The earpiece has a foam cover which makes it rather large and we found it uncomfortable for extended use; however, this may not be the case for all users. The 2.5mm jack connects directly to the Xbox 360 controller but can also be used with the original Xbox by connecting it to the communicator controller dongle.
We were a little disappointed with the GameCom X20, especially since we loved the X30 so much. When playing Xbox Live you need a headset that will perform well with clear audio both from the earpiece and the microphone and in that regard, the X20 just didn't cut it.
Join the PC World newsletter!
Most Popular Reviews
- 1 Sony Xperia Z5 Premium review: Is the world ready for a 4K phone?
- 2 D-Link Taipan AC3200 Ultra tri-band modem-router review
- 3 Dell XPS 13 (2016) review: Making the very best Ultrabook
- 4 Microsoft Surface Book review: The verdict on Microsoft's first notebook
- 5 Telstra Wi-Fi 4GX Advanced III review: Testing the world's first 600Mbps wireless hotspot
Best Deals on PC World
Latest News Articles
- Sea of Thieves is Rare's grog-drinking, accordion-playing, pirate silliness simulator
- Shadow Warrior 2 hands-on: Lo Wang gets even more wild with fast, furious 4-way action
- Xbox One keyboard and mouse support teased as PCs and consoles draw closer together
- Radeon RX 470 and RX 460 graphics cards intensify AMD's affordable gaming push
- Alienware's tiny Alpha gaming PC gets bigger muscles... in the US
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- FTProject Manager - Insurance experience neededNSW
- CCMobility Developer (iOS or Android)NSW
- FTTechnical Lead - Tier 1 Customer interfaceACT
- FTAgile Implementation LeadNSW
- CCBusiness Analyst - TravelNSW
- CCProject Master SchedulerVIC
- FTSenior Architect, TechnologyNSW
- CCAnalyst Programmer (System Backup Operation/UNIX) 160615/AP/791Asia
- CCBusiness Analyst - Asset ManagementNSW
- FTMobile DeveloperWA
- CCProgram CoordinatorNSW
- FTPractice Lead - InsuranceNSW
- CCTechnical WriterACT
- CCSystem Engineer (DevOps)WA
- CCSAP Application Delivery LeadVIC
- CCSenior Business AnalystACT
- CCSenior Project ManagerNSW
- CCSAP BASIS ConsultantVIC
- FTSystems application support analystNSW
- CCSystems Engineer | Defence intelligence projects | NV2 clearanceACT
- FTSolution Architect - Data/ InformationVIC
- CCRuby on Rails DeveloperNSW
- CCSystems Monitoring Specialist - Foglight focusNSW
- CCIT Assistant (Office Automation/Windows) 160615/ITA/922Asia
- CCIT Technical Writer- understanding in RDMBS,Web server, StorageNSW