Plantronics Voyager 510-USB
- Multiple Bluetooth pairings, Answer desk and mobile calls, Comfortable to wear
- Difficult setup, Limited headset features, background noise audible
The Plantronics Voyager 510S package offers the freedom to answer calls to your mobile and desk phone. While extremely comfortable to wear, this unit does tend to pick up background noise.
Price$ 329.00 (AUD)
If your next phone call could just as easily come from your VoIP service as it could your mobile, Plantronics has the cure for what ails you. The Voyager 510-USB Bluetooth headset can be connected to your mobile phone and PC (using the supplied USB adapter) simultaneously, letting you streamline all your calls into one versatile headset.
As far as Bluetooth headsets go, the 510-USB is a lot larger than the latest units, putting ergonomics and comfort above fashion. We have no complaints from our end, as its around-the-ear design fits snugly and securely, and we found the muted two-tone grey colour scheme to be more discreet and appealing than most other units we've reviewed.
Often, the test of a good headset is whether you can get it out of your pocket and fitted on your ear before the phone stops ringing, and the 510-USB passed this test with flying colours. It can be easily adjusted to sit on either ear by swivelling the hook and rotating the boom mic, the latter motion also ensures the mouthpiece is as close to the action as possible.
Setting it up with a Bluetooth-enabled mobile phone is hassle-free. Simply configure both devices to pairing mode, enter the pincode on your mobile, and that's it. The answer/end call button on the outer edge of the earpiece is easy to press, as are the volume up and down buttons situated on the curve. The only let-down is the stiff power button with little to no tactile feedback.
Configuring the 510-USB for use with a PC is about as straightforward as it gets. Included in the package is a USB Bluetooth adapter that doesn't require any drivers for Windows XP to recognise it. The system automatically downloads the relevant files from the Internet and the adapter is even preconfigured so you don't have to pair it with the 510-USB to get the two talking.
To get your VoIP software interacting with the headset and adapter, however, you need to install the PerSonoCall application from the included software CD. Plantronics claims this is compatible with most Softphone applications. We tried it with Skype and found it to work just as advertised.
Call quality is good for a wireless headset. Callers couldn't tell we were using one, but audio isn't quite on par with the clarity you'd get from a phone earpiece. Range, which is the distance you can travel from the connected device before dropping the signal, is advertised as 10 metres within an office environment. We found call quality to crackle and distort after 15 metres in the GoodGearGuide office.
Unless you're a telemarketer or customer support technician, the six hours of talk time (with 100 hours of standby time) should be more than enough to get you through the work day. The 510-USB comes with a simple desktop stand for docking the headset and this can be hooked up to the supplied USB cable or AC charger, either of which charge it while connected to a PC or powerboard respectively.
With Bluetooth headsets for mobile phones averaging around $80, the 510-USB's asking price is steep. If you're regularly juggling between VoIP and mobile calls, however, the wireless convenience may be worth the premium.
Join the PC World newsletter!
Epson WorkForce ET-4550
UE Boom 2 Bluetooth speaker
Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop
Smart LED Bulb LB130
Everki ContemPRO Roll Top Laptop Backpack
Linksys AC5400 MU-MIMO Gigabit router
Lexar® JumpDrive® S57 USB 3.0 flash drive
Epson EcoTank Expression ET-2500
Logitech G403 Prodigy mouse
Belkin MIXIT Metallic Lightning to USB Cable
Huawei Mate 9
Acer Swift 7
Google Daydream VR headset
Epson WorkForce DS-360W
Lexar® Portable SSD
Lexar® JumpDrive® S45 USB 3.0 flash drive
3SIXT Ultra HD Sports Action Camera
Audio-Technica ATH-ANC70 Noise Cancelling Headphones
HP Pavilion x360 13”
Blade 28 backpack by Arc’teryx
Dell XPS 13 laptop
Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards
Garmin Fenix Chronos smartwatch
Surface Pro 4
Dell Inspiron 5000 series 2-in-1
HD Pan/Tilt Wi-Fi Camera with Night Vision NC450
Lexar® JumpDrive® C20c USB Type-C flash drive
Most Popular Reviews
- 1 Huawei Mate 9 full in-depth smartphone review
- 2 ZTE Axon 7 review: Is ZTE dumping old stock on Australia?
- 3 Oppo R9s smartphone full review
- 4 Huawei Nova Plus smartphone review
- 5 Google Pixel XL full, in-depth smartphone review: Phones just got smarter
Latest News Articles
- Lenovo to integrate Amazon Alexa in Moto smartphones
- HMD's new Nokia 3310 turns back the clock -- and turns heads
- Huawei showcases new phones in Barcelona, gets mobbed by eager crowds
- Nostalgia rules as classic phone brands come alive at MWC
- Huawei's P10 camera-phone comes in more colors than the rainbow
PCW Evaluation Team
I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.
Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!
For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
- How to quit Pokemon Go (or to start enjoying it again)
- Huawei Mate 9 full in-depth smartphone review
- Time to ditch Foxtel and the iQ3: How to replace Foxtel packages with cheaper alternatives
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- FTSAP BOBJ ConsultantACT
- TP.Net DeveloperSA
- TPSolution Architect - IntegrationQLD
- CCFront-End DeveloperQLD
- CCSystem EngineerSA
- CCAgile CoachNSW
- FTTechnical Business AnalystNSW
- CCDevOps/Senior Sys Admin - eCommerce - Contract - Sydney Northern BeachesNSW
- CCSolution Architect - VMwareVIC
- TPMicrosoft Analyst ProgrammerSA
- TPMaster SchedulerNSW
- CCFinancial Business AnalystACT
- FTLevel 3 Support AnalystVIC
- FTL1 Application SupportWA
- FTPMO Specialist - PermanentACT
- CCDesktop Engineer l WollongongNSW
- CCFinance Analyst/ Project SpecialistVIC
- TPSoftware EngineerWA
- FTLevel 3 EngineerNSW
- CCDelphix Technical SpecialistVIC
- CCWicked Front-End DeveloperQLD
- CCSalesforce DeveloperNSW
- FTBusiness AnalystNSW
- CCFullstack .Net DeveloperNSW
- TPDesktop Support OfficerQLD