Plantronics Voyager 510-USB
- Multiple Bluetooth pairings, Answer desk and mobile calls, Comfortable to wear
- Difficult setup, Limited headset features, background noise audible
The Plantronics Voyager 510S package offers the freedom to answer calls to your mobile and desk phone. While extremely comfortable to wear, this unit does tend to pick up background noise.
Price$ 329.00 (AUD)
If your next phone call could just as easily come from your VoIP service as it could your mobile, Plantronics has the cure for what ails you. The Voyager 510-USB Bluetooth headset can be connected to your mobile phone and PC (using the supplied USB adapter) simultaneously, letting you streamline all your calls into one versatile headset.
As far as Bluetooth headsets go, the 510-USB is a lot larger than the latest units, putting ergonomics and comfort above fashion. We have no complaints from our end, as its around-the-ear design fits snugly and securely, and we found the muted two-tone grey colour scheme to be more discreet and appealing than most other units we've reviewed.
Often, the test of a good headset is whether you can get it out of your pocket and fitted on your ear before the phone stops ringing, and the 510-USB passed this test with flying colours. It can be easily adjusted to sit on either ear by swivelling the hook and rotating the boom mic, the latter motion also ensures the mouthpiece is as close to the action as possible.
Setting it up with a Bluetooth-enabled mobile phone is hassle-free. Simply configure both devices to pairing mode, enter the pincode on your mobile, and that's it. The answer/end call button on the outer edge of the earpiece is easy to press, as are the volume up and down buttons situated on the curve. The only let-down is the stiff power button with little to no tactile feedback.
Configuring the 510-USB for use with a PC is about as straightforward as it gets. Included in the package is a USB Bluetooth adapter that doesn't require any drivers for Windows XP to recognise it. The system automatically downloads the relevant files from the Internet and the adapter is even preconfigured so you don't have to pair it with the 510-USB to get the two talking.
To get your VoIP software interacting with the headset and adapter, however, you need to install the PerSonoCall application from the included software CD. Plantronics claims this is compatible with most Softphone applications. We tried it with Skype and found it to work just as advertised.
Call quality is good for a wireless headset. Callers couldn't tell we were using one, but audio isn't quite on par with the clarity you'd get from a phone earpiece. Range, which is the distance you can travel from the connected device before dropping the signal, is advertised as 10 metres within an office environment. We found call quality to crackle and distort after 15 metres in the GoodGearGuide office.
Unless you're a telemarketer or customer support technician, the six hours of talk time (with 100 hours of standby time) should be more than enough to get you through the work day. The 510-USB comes with a simple desktop stand for docking the headset and this can be hooked up to the supplied USB cable or AC charger, either of which charge it while connected to a PC or powerboard respectively.
With Bluetooth headsets for mobile phones averaging around $80, the 510-USB's asking price is steep. If you're regularly juggling between VoIP and mobile calls, however, the wireless convenience may be worth the premium.
Join the PC World newsletter!
Most Popular Reviews
- 1 Google Pixel XL full, in-depth smartphone review: Phones just got smarter
- 2 Sony Xperia XZ review: turbo-charged last-gen phone
- 3 Hisense Series 7 ULED 4K UHD TV review
- 4 Sony X9300D and X8500D UHD 4K TV review
- 5 Moto X Force review: Leading features from a mid-range phone
Latest News Articles
- Google Keep adds app shortcuts, pinned messages in update
- New Windows 10 preview adds an iPhone Live Photos rival, Windows Ink improvements
- The Note7 will cost Samsung another US$3 billion in profit
- Google Phone app 5.1 adds in new gestures and interface tweaks
- Some reports of faulty Note7s invalidated
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- Google Pixel XL full, in-depth smartphone review: The new best Android phone
- Japan Robot, gadget and car expo slideshow
- Panasonic DX900U UHD 4K smart TV review: Best all-round TV ever?
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- FTSalesforce Subject Matter ExpertNSW
- FTMobile DeveloperAsia
- CCBusiness AnalystACT
- CCAutomation Test AnalystNSW
- CCNetwork AdministratorVIC
- CCICT Business AnalystACT
- FTNetwork Support SpecialistACT
- CCWeb DeveloperNSW
- CCSenior Security AnalystVIC
- CCL1 Desktop Support - 3 days a weekNSW
- FTProject Manager - FinanceNSW
- PTService Management AnalystSA
- FTSenior UX DesignerAsia
- CCSnr Business AnalystVIC
- FTSOE ArchitectNSW
- CCContract Systems Analyst (SQL/Web) 161027/SA/842Asia
- FTData Governance Project Manager | 6 month ContractNSW
- FTSoftware Development ManagerNSW
- FTLevel 2 Service Desk AnalystVIC
- FTMobile Delivery Manager / Studio LeadNSW
- FTSenior .Net Software EngineerVIC
- FTHands-on Service Desk Team LeadNSW
- CCAgile Business AnalystVIC
- CCSenior Full Stack Java DeveloperNSW