Plantronics Voyager 510S
- Multiple Bluetooth pairings, Answer desk and mobile calls, Comfortable to wear
- Difficult setup, Limited headset features, background noise audible
The Plantronics Voyager 510S package offers the freedom to answer calls to your mobile and desk phone. While extremely comfortable to wear, this unit does tend to pick up background noise.
Price$ 389.00 (AUD)
Picture this. You are walking towards the office kitchen when your mobile phone rings, so you simply press a button and answer it using the Plantronics Bluetooth Headset. As you finish that call, you hear your desk phone ringing in the background. Do you walk all the way back to your desk to answer it? No, once again, you answer it using the Bluetooth headset - simply by pressing one button.
The Plantronics Voyager 510 is a Bluetooth headset for your mobile phone that can also be paired with your desk phone, giving you complete handsfree freedom while on the road and in the office. This is because the Voyager 510 headset uses Bluetooth 1.2, meaning it can be paired with multiple devices simultaneously. At least, that is how the Plantronics Voyager is supposed to work, but the reality (as always) is a little different.
The Voyager 510 Bluetooth headset is like many other headset devices in the market today and slips comfortably behind an ear, with the boom microphone rotatable so it can be worn on either ear. Having tested a few Bluetooth headsets now, we can safely say the Voyager 510 is extremely comfortable to wear and conducive to long periods of use. The speaker fits right into your ear so the call quality is clear and Plantronics include 3 interchangeable ear pieces in the package.
There are just three controls on this simple to use device, a Call Control Button, a Volume Adjust button and a Power Button. The controls were faultless except for the Power button, which is small, hard to locate and very difficult to press. This also serves as the 'mute' button during a call and we had significant problems trying to use it. On the plus side, we really liked the fact that the 'Call Control' button is the side of unit (as opposed to the top) since it was very easy to access at all times. A flashing status indicator is installed at the base of the boom, so you can tell when the unit is on, in use or in pairing mode.
To pair the unit with your mobile, you simply hold down the Volume and Call Control button which places the unit in pairing mode. Using your phone, you then search for Bluetooth devices and pair them together. We had no complaints about using the headset with our phones - while not offering the advanced functionality of the Jabra BT800, all the basic functions such as answering/ending calls were provided, as well as voice dialing. Unfortunately, we couldn't call the last dialed number from the unit and we found that when our phone was on silent, the headset didn't pick it up. While Plantronics state this function is supported, neither of the two headsets we tested picked up the calls when our Nokia 6230 was on silent mode.
The key selling point of the Voyager 510S package is the included L510S headset system and HL10 handset lifter. The L510 unit sits on your desk and hooks up to your desk phone, allowing you to receive calls to that phone on the Voyager 510 headset. The L510 also acts as a charger for the headset and you simply pop the headset in the cradle to charge it.
The HL10 Handset lifter is actually fitted to the front of your phone and is used to manipulate the desk phone handset. When you get a call on your desk phone, you press the Call Control button on the 510 headset and this triggers the HL10 lifter to automatically lift the handset of the cradle, no matter where you are in the office. When the call is ended, the HL10 drops the phone back into its cradle.
While all this may sound very simple, the setup process is confusing to say the least. While for most phones, the out of box settings will be enough to get you going right away, we had quite a time trying to get everything working. This is because there are actually several switches, knobs and dials on the headset unit and the supplied manual was next to useless in directing us how to configure it.
For example, we were provided with just a picture illustrating where all the cables are plugged in. No instructions, no guide - just a picture. Now for many people, Bluetooth technology is still new and the deskphone support newer still, so a more comprehensive guide should really have been provided for this product. The other downside is hooking up the HL10 to the L510 and then to the desk phone does result in a lot of messy looking wired connections on your desk.
Despite the range being stated as 10 metres for this setup, we were actually able to get signals for desk phone calls at a distance much further than this, but they did deteriorate the further we got away and when obstructions (such as walls) were present. The boom mic is apparently noise cancelling, but those on the other end of the line did complain that background noise was clearly audible at a distracting level. The call quality is obviously no match for usual desk phone call, but was definitely useable and for most people, the convenience factor will far outweigh any small quality issues.
The Voyager 510S offers 6 hours of talk time and 100 hours of standby, which is adequate for most users.
Join the PC World newsletter!
Lexar® JumpDrive® S57 USB 3.0 flash drive
Linksys AC5400 MU-MIMO Gigabit router
Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop
Samsung portable 1TB T3 drive
Everki ContemPRO Roll Top Laptop Backpack
UE Boom 2 Bluetooth speaker
Smart LED Bulb LB130
Huawei Mate 9
3SIXT Ultra HD Sports Action Camera
Belkin MIXIT Metallic Lightning to USB Cable
Lexar® Portable SSD
Google Daydream VR headset
Lexar® JumpDrive® S45 USB 3.0 flash drive
Logitech G403 Prodigy mouse
Acer Swift 7
Garmin Fenix Chronos smartwatch
Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards
Surface Pro 4
Blade 28 backpack by Arc’teryx
Audio-Technica ATH-ANC70 Noise Cancelling Headphones
Dell Inspiron 5000 series 2-in-1
HP Pavilion x360 13”
Dell XPS 13 laptop
HD Pan/Tilt Wi-Fi Camera with Night Vision NC450
Lexar® JumpDrive® C20c USB Type-C flash drive
Most Popular Reviews
- 1 Huawei Mate 9 full in-depth smartphone review
- 2 ZTE Axon 7 review: Is ZTE dumping old stock on Australia?
- 3 Oppo R9s smartphone full review
- 4 Finally! LG OLED TV 2016 range review
- 5 Huawei Nova Plus smartphone review
Latest News Articles
- Xiaomi planning second version of its revolutionary Mi Mix ‘bezel-less’ phone
- 5G progress at Ericsson could help enterprises work worldwide
- Apple smartphones outsold Samsung's in Q4
- Apple joins Wireless Power Consortium, charging up iPhone 8 rumor
- Google might be gearing up to remove millions of Play Store apps next month
GGG Evaluation Team
I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.
Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!
For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
- How to quit Pokemon Go (or to start enjoying it again)
- Huawei Mate 9 full in-depth smartphone review
- Time to ditch Foxtel and the iQ3: How to replace Foxtel packages with cheaper alternatives
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- CCSenior Networks Specialist - DNS PlatformVIC
- FTSenior Security Sales SpecialistVIC
- CCMidrange ProvisioningNSW
- FTSenior .Net DeveloperVIC
- TPInformation Management SpecialistVIC
- CCProject Manager - Security/Cyber SecurityNSW
- FTSupport and Operations Team LeadNSW
- CCSOA Oracle DeveloperNSW
- FTSenior .Net Developer with Silverlight proficiencyVIC
- TPChange and Communications CoordinatorQLD
- TP.Net DeveloperSA
- CCSenior Storage System Engineer - Tivoli Storage SpecialistNSW
- TPTechnical WriterQLD
- TPFront End DeveloperNSW
- CCProject Manager - Adelaide basedVIC
- CCTechnical Team LeadSA
- FTProject Manager (Software product development)VIC
- CCApplication Solution Designer (Automation) - Finance - Contract - Sydney CBDNSW
- CCProject Support SpecialistVIC
- TPTechnical ConsultantNSW
- CCPMO ManagerNSW
- CCDesktop Engineer l WollongongNSW
- FTDatabase Modelling SpecialistACT
- TPLead Change Manager - ERPVIC
- FTSales Account Manager | Cloud Solutions | Global Tech GiantNSW