Polycom Communicator

  • Review
  • Specs
  • Images
  • User Reviews
  • Buy Now
Polycom Communicator
  • Polycom Communicator
  • Polycom Communicator
  • Polycom Communicator
  • Expert Rating

    3.50 / 5

Pros

  • Sound and Clarity, Buttons, Wind-Up USB Cable Storage, Headphone Jack

Cons

  • Price, Installation Process

Bottom Line

If you need a VoIP speakerphone, this is an excellent choice.

Would you buy this?

The Polycom Communicator is a convenient VoIP speakerphone built specifically for Skype which provides full-duplex, two way telephone conversations via the Internet. While the design and performance are of a high calibre, it still barely justifies its hefty price tag.

The Communicator features an intelligent design that includes a fold out stand for optimum voice positioning. This stand doubles as a USB cable cover for storage. When opened, the rear of the Communicator is a handy wind up storage compartment for the USB cable. Of course, it's not as good as being wireless but this design adds a nice touch of convenience to the unit. A USB connection means the Communicator doesn't require any batteries or additional power sources to operate.

Unlike the NetComm V35 Portable USB Speaker Phone For VoIP, the Polycom Communicator has a number of buttons on the front of its casing including the Volume Up/Down, Mute, Skype launch and a Call key. The buttons are in the centre of the unit and are surrounded by a glowing LED ring which glows bright green when you are in the middle of a call. The buttons on the Communicator work in tandem with Skype which means you'll have to install the included drivers and software before you begin. Setting up the Polycom Communicator isn't as quick as we would have liked. New users are required to download software from a link provided on the installation disk and installation takes a few minutes.

The Polycom Communicator produces clear and crisp conversations with a minimum of echo, distortion and feedback. We were pleasantly surprised by its performance during testing and it can even be used as a speaker for other applications, such as music and games. We wouldn't recommend the latter if you want optimal sound quality (of course, nothing beats a good set of PC speakers), but it did perform better than we expected considering its prime use is a handsfree speakerphone. If you want privacy during calls, the Communicator also features a built-in stereo headset port.

Quality of service depends on a number of factors including your Internet connection and your PC's audio capabilities, but we were impressed with the Communicator. Our calls were as clear as a regular landline phone and our callers were unaware we were using VoIP. The Communicator includes 30 free minutes of SkypeOut calls and free Skype Voicemail for one month, as well as a carry case which makes it ideal for travelling.

Join the PC World newsletter!

Error: Please check your email address.
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

GGG Evaluation Team

Michael Hargreaves

Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?