- Any samsung products
- • • •
Me buy a Samsung product ever again? NO WAY!! I purchased a Samsung mobile phone. I went to the Samsung site to find a user guide as one not supplied with the phone (only a single page flyer in the box). I could not find a handset User Guide on the Samsung site so I phoned Samsung. They also searched and told me “There is no guide for this phone online; it will be written ‘sometime in the future’. Their attitude was “that is your problem not ours”. I installed the software supplied with the ‘phone and immediately had problems with it. I phoned Samsung again and complained. They told me that if I wanted to return the phone within 14 days of purchase I could do that. This promise was deceptive and then false because when I took the phone back to the store where I purchased it and the seller rang Samsung to get a return authorisation number Samsung refused to supply that number. Samsung said that the phone had to be sent to a technical repair centre for a return number to be issued. This was useless to me because I know that the repair centre would simply test the handset and return it to me with a notification that the handset is not defective. If this were not the case the Samsung customer service centre would have issued a return authorization number to me without needing the phone to go to the service department. Samsung’s attitude was simply “that is your problem not ours”. On the phone to Samsung, when I asked to be put through to a complaints department I was told that there is no phone access to a complaints department and an email needs to be sent making the complaint for it to be addressed. Yeah, right. Me buy a Samsung product ever again? NO WAY!!
Samsung Galaxy S Android smartphone
Samsung Galaxy S review: The impressive Samsung Galaxy S boasts one of the best displays we've ever seen on a smartphone.
Launching in Australia mere weeks before Apple's iPhone 4, the Samsung Galaxy S smartphone definitely has its work cut out for it. This Android-powered smartphone is a delight to use, thanks to one of the best displays we've ever seen on a smartphone and Google's Android operating system. However, an all-plastic body and a user interface that feels unpolished in parts detract from its appeal.
- Outstanding display and thin design
- Swype text input
- Good range of Samsung widgets
- All plastic build
- TouchWIZ UI isn't as attractive or polished as HTC Sense
- Interface feels uncharacteristically sluggish at various times
The Samsung Galaxy S possesses the best display we've seen on a smartphone (though we're yet to review the iPhone 4). However, this Android handset is let down by a few niggling annoyances, particularly the all-plastic build and the TouchWIZ UI, which that lacks the polish this premium smartphone deserves. The Galaxy S is a great smartphone, but it sits a notch below HTC's Desire.
Price$ 849.00 (AUD)
Check out our Samsung Galaxy S vs iPhone 4 smartphone showdown.
The Samsung Galaxy S has the most impressive display we've ever seen on a mobile phone (though we are yet to review Apple's iPhone 4 with its "retina" display). The 4in "Super AMOLED" screen is unbelievably bright, crisp and clear and its performance in direct sunlight has to be seen to be believed. Text on the capacitive touchscreen can clearly be read even if you're at an almost 90-degree angle from it, and there is no colour shift when viewing the display from off centre.
The Samsung Galaxy S is quite large because of its sizeable screen, but it is only 9.9mm thick. This means it's one of the thinnest Android smartphones on the market. It's also very light for a device this size, largely due to the all-plastic casing. Though we appreciate the light weight, we aren't a big fan of the Galaxy S's plastic parts. It is reasonably well built, but it lacks the premium feel of many of its competitors, such as the HTC Desire. A perfect example is the rear battery cover, which when we removed it felt cheap and flimsy.
The Samsung Galaxy S is controlled mainly via the touchscreen. It supports multitouch, so you can pinch on the screen two zoom in and out of various applications (including the Web browser and Google Maps). The display is very responsive when sliding between home screens or tapping icons. A physical menu key and touch-sensitive option and back buttons sit below the display, while external volume controls are located on the left side. A power button that doubles as a screen lock key sits on the right side, but you can unlock the screen by pressing the menu button, just as you can on the iPhone.
The Samsung Galaxy S runs the 2.1 version of Google's Android OS, but will be upgradeable to Android 2.2 in the "coming months". It provides all the features and benefits of Android but uses Samsung's TouchWIZ user interface, in a similar manner to HTC phones employing the custom Sense UI. Like Sense, TouchWIZ gives you seven fully customisable home screens that let you add any number of live widgets, shortcuts and folders. Samsung has included some widgets of its own, consisting of Daily Briefing (customisable weather, finance and news information), Feeds and Updates (Facebook, Twitter and MySpace aggregator), Buddies Now (a rolodex of photo contacts), as well as a number of clocks and a reminder widget called 'Days' that lets you create an advanced memo with an image.
Though the Feeds and Updates widget is fairly useful and stops you having to log in to separate applications all the time, it lacks some advanced features, such support for multiple Twitter accounts and URL shortening when tweeting. We didn't find any of the other Samsung widgets particularly engaging, though the smart alarm feature — where the standard alarm can play a nature sound such as chirping birds or a waterfall for a specified time period — definitely caught our attention.
Unfortunately, Samsung has seen fit to alter various aspects of the standard Android UI, including the menu icons. We feel these changes make the interface less attractive. It may be personal preference, but we think HTC Sense looks and feels much more polished than TouchWIZ. Despite the 1GHz processor, the same one used by the HTC Desire, the Samsung Galaxy S often felt sluggish during testing, even when performing basic tasks like opening and closing applications.
Underneath TouchWIZ, the Samsung Galaxy S offers the regular features and functions of Android 2.1, including the Android Market for third-party apps, an excellent notifications taskbar and automatic and seamless synchronisation with Google services. The phone automatically synchronises your Google calendar, mail and contacts over the air and Samsung has confirmed the Galaxy S will be upgradeable to the 2.2 version of Android, dubbed Froyo. Unfortunately, you still can't choose to save downloaded apps to the microSD card, and the Galaxy S remains an inferior multimedia smartphone when compared to the iPhone, with no real advanced settings or features. However, customisable music player applications can be downloaded from the Android market.
One of the best features of the Samsung Galaxy S is built-in Swype text entry, an option that allows you to slide your fingers over the letters you want to type in a single motion, letting the software work out the word you're trying to write. Though it sounds awkward, Swype is very easy to pick up and surprisingly accurate. As with most on-screen keyboards, the software will learn as you type and add words you use regularly to its database.
The Samsung Galaxy S has a good Web browser, but Flash won't be fully supported until the Android 2.2 update. The pinch to zoom function isn't as smooth as the iPhone's, but zooming in on a block of text automatically reformats it, making it easier to read.
Samsung has partnered with bookstore Borders and the Kobo eBook application is preloaded on the Galaxy S. Customers who purchase a Galaxy S smartphone through Optus by August 31 will receive a free eBook download — either The Slap by Christos Tsiolkas or Underbelly: The Golden Mile by John Silvester and Andrew Rule.
The Samsung Galaxy S we reviewed is a 7.2Mbps HSDPA-capable smartphone that runs on the 900MHz and 2100MHz 3G networks. A Telstra Next G version of the device running on the 850MHz band will be available in August. Other features of the Samsung Galaxy S include a 5-megapixel camera with autofocus, a built-in accelerometer, a digital compass and a GPS receiver. Battery life is a little disappointing but fairly similar to the alternatives — the battery barely lasts a day with push e-mail, location services and background data enabled.
Optus will sell the Samsung Galaxy S smartphone exclusively for four weeks from 1 July. The Galaxy S will be available for $0 on Optus' $59 'social' plan over 24 months, which includes 1GB of data and unlimited Facebook, Twitter, YouTube and MySpace access. Optus will also offer the smartphone on a range of business plans. The Samsung Galaxy S sold through Optus is not carrier-locked, so it can be used on other networks.
Samsung confirmed the Galaxy S would be available "though all major mobile phone carriers from August," so we expect to see the smartphone on Telstra, Vodafone and 3 immediately following Optus' month-long exclusivity period.
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- samsung galaxy s
- sony erricson
- • • •
hi love the samsung galaxy s good sound camera and wide screen excellent tops
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GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
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