- Decent in-call quality, music player, drag-and-drop file transfer, A2DP, 1GB internal memory
- No hands-free speakerphone, no memory storage slot, scroll wheel performance, swivel build quality, two column keypad, camera button in awkward place, Bluetooth only 1.2, average battery life
The Samsung X830 is a fashion-orientated phone with a unique design and quite a good music player. Unfortunately, it sacrifices too many features to deem it a worthwhile purchase.
Price$ 475.00 (AUD)
Looking more like an MP3 player than a mobile phone, the Samsung X830 is a stylish, if unconventional handset that swivels open to reveal a unique, two-column keypad. The X830 possesses 1GB of internal memory, a scroll wheel for navigation and a dedicated music player, but it has a number of issues that prevent it from being a worthwhile purchase.
The X830 performs quite well as a mobile phone with good in-call quality and loud enough volume to ensure conversations can be held in noisy environments. Unfortunately, its biggest let down is the lack of a hands-free speakerphone, a feature that is usually standard, even on the most basic handsets.
The biggest drawcard of the X830 is its music player. The handset is branded as a "phone - enabled MP3 player" by Samsung, due to the two distinct modes; one a music mode when the swivel is closed and the other a phone mode when the swivel exposes the keypad. In music mode the X830's display orientates into landscape mode and launches the music application. The scroll wheel acts as the control but its position on the right side of the screen when in landscape mode means the X830's music player will be difficult to operate for those who are left handed. Although it looks similar to the iPod's famous scroll wheel, the X830's wheel is rotated rather than touch sensitive; the end result is a slow and frustrating user experience, as it struggles to keep up with quick thumb rotations. The wheel doubles as a directional pad and we found using this to navigate instead was faster and easier. Despite the segregated modes the music player can operate while performing other functions, such as typing messages, for example.
The player application itself is fairly basic, but it does include plenty of sound tweaking options. There is a preset, eight band equaliser including rock, bass, live and dance settings, wide dynamic and surround 3D sound settings, and basic repeat and shuffle modes. The X830's music player also enables 'fade out and stop', where each music track is slowly faded towards the end before stopping. Unfortunately the external speaker is average and the included headphones are uncomfortable. Although there is no 3.5mm headphone jack on the handset itself, an adaptor is included in the sales package, so you are able to use your own set of headphones if you wish.
The music player supports MP3, WMA and AAC file formats, and transferring files is quick and easy thanks to a drag-and-drop interface. Users can also use Windows Media Player to transfer music from their PC and a proprietary USB cable is included in the sales package for data transfer. The X830's connectivity options are reasonable thanks to the inclusion of Bluetooth 1.2 (although we would have preferred the newer 2.0 interface), while A2DP is included for streaming music to a compatible pair of wireless Bluetooth headphones or other accessories. There is also rather generous 1GB of internal memory to store files, but disappointingly, no memory storage slot. Other features of the X830 include a web browser, world clock, calendar, voice recorder, alarm, timer, stopwatch and converter. Also present is an offline mode for use during air travel, and the ability to send an emergency SOS message by pressing the volume button four times when the phone is closed and in idle mode.
Despite its miniscule size, the X830 manages to squeeze in a 1.3 megapixel digital camera. Naturally, images produced suffer from most of the problems synonymous with camera phones; high levels of image noise, poor colour reproduction and a lack of sharpness. Strangely, there is no dedicated shutter button on the side of the handset, so the camera can't be used horizontally. Pressing the dedicated camera button above the keypad tends to block the camera lens, so you'll have to hold the phone in an uncomfortable hand position to take photos.
The X830 measures 84mm x 30mm x 19mm and weighs just 72g. It features a swivel design, but we weren't impressed with this aspect of the phone for a number of reasons. Firstly, the build quality feels questionable, as the top half of the swivel doesn't feel stable enough to withstand any rough treatment. The swivel isn't easy to open and close, and is particularly awkward to do so one handed; we needed to use two hands to open and close the phone during testing. But the biggest drawback of the design is the keypad, which has been reduced to two columns rather than the usual three. Although the slightly raised keys are quite comfortable to press, text messaging on the X830 is a nightmare, and after a full weeks use we still hadn't grasped the layout enough to type a remotely quick message.
The small size of the phone also means a small display, but although the screen is tiny, it's quite bright and clear. With a resolution of 128 x 220 pixels and 262k colour, the LCD is good enough to perform most of the X830's tasks with a minimal of fuss or problems.
According to Samsung figures battery life is average. The X830 is rated at up to 3.3 hours of talk time and 256 hours of standby time. We were forced to charge the handset every two days, with only moderate usage, so if you plan to use the music functions heavily, you'll most likely need to charge it every night.
Join the PC World newsletter!
Most Popular Reviews
- 1 HTC One (M8s) review: Better value for money than HTC's flagship
- 2 Apple MacBook (early 2015) review: Almost a game changer
- 3 Microsoft Surface 3 Windows 8.1 tablet
- 4 HP Spectre x360 convertible laptop
- 5 Intel NUC Kit (NUC5i5RYH) Mini PC
Join the PC World newsletter!
Best Deals on PC World
Latest News Articles
- Google's personal assistant gets smarter with 'Now on Tap'
- Google's Android M to include Android Pay, faster charging and Doze power management
- Google's Project Brillo is an OS for the home -- and a lot more
- Google takes another swing at payments with Android Pay
- Woolworths and Telstra partner on new mobile service
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
- FTSenior Digital B2B Sales Manager | Household BrandNSW
- FTDigital Marketing Executive | GamingNSW
- FTKey Account ManagerNSW
- CCMobile Designer / Developer - IOSNSW
- FTSMB Direct Sales Account Executive | Largest Global Online MarketplaceNSW
- CCMobile Designer / Developer - IOSNSW
- FTSENIOR FORMS ANALYST (13767)QLD
- FTSenior SQL DBANSW