Avira Premium Internet Security Suite 10

Please note: Review for Avira Internet Security 2012. Using Win7 32bit. Previously used BullGuard which was an excellent product but quite intrusive and used a fair amount of resources. Avira Internet Security 2012 appears to do just as good a job and runs quietly in the background with what seems to be a lot less usage of the PC's resources. Simple & easy to set up. Updates are quite frequent two or three times a day so the program appears to be keeping pace with what's going on "out there" in cyber space. No significant problems to date. However should you wish to contact a "person" for a specific piece of advice you are directed through a process that's designed to ensure that should your question have been previously answered, you will hopefully find that answer and not have to proceed to the personal contact. Can understand why this is done: but the process is a little confusing & frustrating.