NetSupport Manager 9.1
NetSupport Manager 9.1 comes highly recommended and contains a substantial list of features.
- Features
- What's Hot
- What's Not
- Minimum System Requirements: IBM compatible 486 or higher with 4Mb RAM 10Mb free disk space NetSupport Manager supports: DOS, Win 95/8, Win NT , Win ME, Win 2000, Win XP and Win 2003 IPX/SPX, NetBIOS or TCP/IP (under Windows Sockets) LINUX REQUIREMENTS: The NetSupport Manager 9 Linux client supports at the time of release, SuSE, Red Hat / Enterprise and Fedora distributions. MAC REQUIREMENTS: NetSupport Manager client compatible with MAC OSX Universal POCKET PC: Operating System: Pocket PC 2003 or above ActiveSync / WiFi wireless LAN capabilities Device RAM: 32Mb (64Mb recommended) Control: 15Mb Storage: 7Mb Storage: 10Mb free space required.
- Substantial support functions, Bundled ActiveX, Easy Installation
- Complex Functionality
Manager 9.1
Remote-control offerings aren't exactly rare - Microsoft Windows XP Professional has one as standard, and there's always free VNC (Virtual Network Computing). But these are one-to-one tools and are not perfectly suited to the larger task of administering and supporting networks. For this, you need a product along the lines of NSM (NetSupport Manager) - a comprehensive offering with an impressive list of features.
NSM 9.1 offers a substantial list of support functions. As well as remote control, you get file transfer, chat and a hardware/software inventory. The Monitor mode allows you to shrink desktops down to thumbnail views so you can keep an eye on a number of workstations at once. Or you can 'channel surf', displaying each desktop in turn. It's also possible to share control of a remote desktop, so you can walk a user through a problematic task, and there's a record/playback feature that is very useful as a teaching tool.
Remote web access is available via the bundled ActiveX controls, so you can remotely control a client over the Internet directly from a browser. NSM 9.1 works best with Windows clients but more limited support for Pocket PC, Linux and Mac is available.
Reassuringly, NSM 9.1 worked right out of the box. Installation is a snap - you install the whole package on the 'monitoring' PC and just the client on the ones to be monitored. This can be done remotely via a 'deploy' feature.
The well-thought-out Explorer-like interface makes using NSM 9.1 a very intuitive experience, and for most tasks we found no need to refer to the extensive manual. This is a major plus, considering the program's wide-ranging and complex functionality.
Reasonably priced, very easy to use and with a wide range of features, NetSupport Manager is the answer to every network-admin's prayers and comes highly recommended.
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