- It talks to you
Usable interface and cheap call rates but needs a bit of time to mature
Best Deals (Selling at 3 stores)
Zoep, formerly known as Voipster, is capable of direct peer-to-peer calls with other Zoep users and SIP calls to users of any SIP capable hard or soft phone worldwide. Like Skype and Gizmo project they also offer Plain Old Telephone Service (POTS) connectivity for a fee.
Zoep has a simple and attractive interface. The main window displays contacts, active calls and has an option to display status to other users - online, chatty, away, extended away and do not disturb. There are three big buttons on the menu bar for commonly used functions - adding a contact, finding someone online in the Zoep directory and checking on your account - used for topping up credit for making calls to land-lines around the world. Zoep's prices seem about equal with the SkypeOut service, which makes for some bargain priced international phone calls.
Since VoIP client applications all do pretty much the same thing the choice between them will likely be based on gimmicks. Zoep has a couple of cute ones. Like an IM client, it has the option to block users but this is limited to blocking only other Zoep users so it probably won't be much use to anyone. The other is the ability to change the sounds the application uses for events - but not just to other sounds. It has text-to-speech built-in so a voice of a 1980s movie computer can be set instead of or in addition to playing a sound for events like logging in or getting a call. While the interface doesn't make it clear, the sounds are all just WAV files so the list of event sounds can be customized by a little hunting around in the filesystem.
Unfortunately it's still a bit buggy, but to be fair it is still in beta. Trying to use the search function to find other people in Australia crashes the application every time but searching for people with names beginning with "D" in Australia works fine. It is also infuriating to work with contacts. Though they can be added and viewed from the main screen, to edit them requires selecting "Manage" from the "Contacts" menu and even then it doesn't allow changing anything other than the categorization of the contact. Presumably this functionality is yet to be developed, but as it stands it severely limits the product.
What is also lacking is the ability to control the calls in any way. While Zoep-to-Zoep calls presumably use a proprietary codec system, there isn't any way to control the quality of the Zoep-to-SIP calls. Nor are there any audio quality wizards or promises of automatic systems operating to control gain, attenuation or echo. While that mightn't be a problem for many users it will mean most laptop users will need a headset with microphone otherwise they'll get terrible feedback between the microphone and speakers.
In all it appears Zoep might be a good product, but it just isn't quite there yet.
Join the PC World newsletter!
Most Popular Reviews
- 1 Sony Xperia Z4 Tablet (LTE) review: The tablet of choice for anyone on Android
- 2 Bose SoundLink Mini II Bluetooth speaker review
- 3 Apple MacBook Air 2015 review: Only better with time
- 4 HTC One (M8s) review: Better value for money than HTC's flagship
- 5 ZTE Blade S6 review: A dual-SIM, 4G smartphone for less than $300
Deals on PC World
- Networking, Wireless & VoIP
Deals on PC World
Latest News Articles
- Vulnerability found in Samsung smartphone keyboard
- Major update coming to Netflix Australia
- Mac users exposed by zero-day vulnerability
- Free upgrade to Windows 10 for computers up to 6 years old
- Google Photos offers unlimited free cloud storage for photos and video
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.