Web & You

News
  • +

    Money transfers to become hottest mobile app, says Gartner 20/11/2009 07:04:00

    Interest in mobile banking services is accelerating worldwide
    Money transfers and payments over mobile phones will be among the top 10 most important mobile applications by 2012, market research company Gartner said on Wednesday.
  • +

    Salesforce.com announces 'Chatter' social-networking app 19/11/2009 08:14:00

    The upcoming release will tie Salesforce.com to Twitter and Facebook
    Salesforce.com opened up its annual Dreamforce conference in San Francisco on Wednesday by previewing Salesforce Chatter, a social-networking application the vendor dubbed a "Facebook for the Enterprise."
  • +

    Microsoft pushes switchover deal for CRM Online 04/11/2009 08:49:00

    Salesforce.com and Oracle CRM on Demand users get six months free to switch
    Microsoft is trying to steal away Salesforce.com and Oracle CRM on Demand customers with a new offer that will provide them with six months' access to its own CRM Online application at no charge if they sign a 12-month contract.
  • +

    Open-source CRM and ERP: New kids on the cloud 31/10/2009 04:37:00

    Users report significant ROI
    When Nikon decided to merge and consolidate customer data from more than 25 disparate sources into one system, officials didn't want the burden of maintaining it in-house, yet whatever they went with had to meet all their requirements and work picture-perfect.
  • +

    Salesforce.com's Service Cloud sparks legal storm 23/10/2009 07:43:00

    The Georgia company ServiceCloud is suing for trademark infringement
    A Georgia company has filed suit in federal court against Salesforce.com, saying the on-demand CRM (customer relationship management) vendor's use of the phrase "Service Cloud" violates its trademark.
Features
  • +

    3 Mobile's CRM system hit with glitch 01/07/2009 13:07:00

    Call centre staff unable to access customer account details for much of yesterday
    3 Mobile has admitted to an outage in its CRM system yesterday that saw the mobile provider unable to service customer account queries for much of the day.
  • +

    5 Tips on How to Get Your Project Finished On Time 19/05/2009 12:47:00

    Project management is one of the most frustrating and emotionally charged areas for managers and project teams alike. Here are five tips for getting your project to the finish line on time.
    Project management is one of the most frustrating and emotionally charged areas for managers and project teams alike. Here are five tips for getting your project to the finish line on time.
  • +

    Forget the Grammy Awards: Behold the Tech Music Awards 09/02/2009 09:45:00

    Alicia Keys, Eddie Vedder, Radiohead, Google and Twitter songs grab honors
    Alicia Keys, Eddie Vedder, Radiohead, Google and Twitter songs grab honors
  • +

    Hate Microsoft Outlook? How to fix top annoyances 14/01/2009 08:50:00

    Microsoft Outlook is big, slow and quirky. Here's how to make it work better for you.
    Microsoft Outlook is a nearly ubiquitous presence in PC computing -- and, seemingly, a universally reviled one. Outlook has countless features, ranging from e-mail gathering to calendaring, contact tracking, to-do list creation and more -- yet its tendency toward bloat, sluggishness and unreliability can make it maddening to use.
  • +

    10 new year's resolutions for your business 08/01/2009 10:16:00

    We know: You mean to do all kinds of things to keep your IT infrastructure in peak condition, but when the office gets busy, things fall through the cracks.
    We know: You mean to do all kinds of things to keep your IT infrastructure in peak condition, but when the office gets busy, things fall through the cracks. The problems won't go away on their own, though. If you need help compiling a list of what you have to accomplish, here are our top ten New Year's resolutions that you can implement to get your business in tip-top shape.
Opinions
  • +

    A Lesson in Compliance from the Chemical Industry 20/04/2009 03:56:00

    In many ways, the role of the CSO is directly tied to business profitability. By creating and enforcing policies that protect human, physical and intellectual assets, the CSO ensures the very integrity of the organization. This link to the bottom line, though, is about to become much stronger--and quite possibly much sooner than anticipated.
    In many ways, the role of the CSO is directly tied to business profitability. By creating and enforcing policies that protect human, physical and intellectual assets, the CSO ensures the very integrity of the organization. This link to the bottom line, though, is about to become much stronger--and quite possibly much sooner than anticipated.
  • +

    Paperless office? Ha! How about a paperless life? 03/03/2009 09:21:00

    Is it possible to make everything digital? Is it desirable?
    The invention of the PC was supposed to usher in the "paperless office," a completely digital workplace without paper memos, forms, files or records. But that vision was ruined by another invention -- the printer. Now offices have more paper than ever.
  • +

    Get more work done with less e-mail 24/10/2008 08:41:00

    New ways to power co-worker communication
    Here's a statistical downer: there will be around 40 trillion inbox-clogging spam e-mail messages delivered this year. Experts know this because there were 30 trillion spam messages last year. With this much hay in the stack, it's hard to find those message needles, and that's why some smart companies are looking beyond public e-mail.
  • +

    Sarah Palin demonstrates the peril of webmail 18/09/2008 12:35:00

    A hacked webmail account highlights the risk of trusting too much information to a service that may not be as secure as you.
    If you needed any more reminders about why it isn't a good idea to use external mail services to conduct critical business, the recent break-in to US Republican Vice-Presidential candidate Sarah Palin's gov.palin@yahoo.com Yahoo inbox should be it. Of note is that following the disclosure of the inboxes the compromised address and another address, gov.sarah@yahoo.com, have been suspended.
  • +

    Bill and me: My interview with Bill Gates 25/06/2008 09:16:16

    I was struck by just how regular he seemed
    Bill Gates Q&A with Network World May 15, 2000
Interviews
  • +

    Symantec chief talks acquisitions, Cisco's snub 15/04/2008 09:17:58

    In an interview, Symatec's John Thompson discusses vendor alliances, data-loss prevention technology, and more
    Symantec chairman and CEO John Thompson last week delivered a keynote speech to thousands of security professionals at the RSA Conference 2008 in the US. Ellen Messmer caught up with Thompson at the RSA event, where he expanded on a range of topics including vendor alliances, Symantec's competition and the importance of data-loss prevention technology.
  • +

    Rails creator on Java and other 'junk' 03/09/2007 08:30:41

    Also about what the future holds for Ruby on Rails.
    David Heinemeier Hansson was a 23-year-old student at Copenhagen Business School when he began work on Ruby on Rails a little over four years ago. His goal was to write a simple Web application framework that would free developers from the misery of repetitive coding that he sees as inherent in widely used platforms like Java and .Net.
  • +

    Even the sky's no limit for open source hero, Shuttleworth 28/04/2005 17:15:45

    Astronaut, entrepreneur and founder of popular Linux distribution, Ubuntu -- Mark Shuttleworth is in Sydney this week for the Ubuntu Down Under conference. He was also one of the speakers at Linux.conf last week and took some time out with LinuxWorld to discuss life, the universe and everything open source.
Tutorials
  • +

    Ten cool Google Chrome tips and tweaks 09/09/2008 15:20:00

    Get more from Google's Web browser.
    My guess is most people don't use Google's new Chrome Web browser as their primary browser yet. Google still has a long way to go with the browser adding features and fixing problems. Nevertheless, I've collected what I think are some of the most useful tips and the most interesting tweaks for the Chrome browser.
  • +

    Give Your Facebook Page a Much-Needed Lift 11/04/2008 12:10:34

    Transform your network to enhance your personal and professional life
  • +

    Six Steps to a Faster Broadband Connection 08/04/2008 12:27:49

    Are you getting the performance you pay for and expect? Follow our guide to boost your broadband speed.
    Even if you're paying top dollar for high-speed Internet service, you may not be getting the performance you expect. Follow our guide to boost your broadband speed.
  • +

    How to locate a secure wireless hotspot 29/03/2008 08:25:14

    Browse the mobile Web in safety
  • +

    Make Your Own Video Mashups for YouTube 18/03/2008 15:30:15

    Put the 'you' in YouTube with this hands-on guide to shooting, editing, and uploading your own movies and mashups
 
Gift Guide
MWave
Samsung

CXO Latest

LED Advisor
 

Colour your world with Samsung

A chance to win with every
Samsung Consumable purchase*