In Pictures: 8 Creative Tech Innovations to Attrac...
Give Them VIP Treatment
Customers want to feel like VIPs when they are about to spend money with your company. At the Venetian Hotel in Las Vegas, pit supervisors can see a feed of data from customers who are part of the hotel's loyalty program via touchscreen PCs at the gaming tables.
The pit supervisors get to know these customers by seeing how many games they've played and how much money they've spent in order to make better and more accurate gaming recommendations to them and, in turn, entice them to keep coming back.
In Pictures: 8 Creative Tech Innovations to Attract Customers