In Pictures: How to solve Windows 8 crashes

Like any computer operating system, Windows 8 can fall over. Luckily, there is an easy way to diagnose the cause of most crashes.

Is Windows the culprit? The fact is that Windows is very seldom the cause of a system failure. But, if ntoskrnl.exe (Windows core) or win32.sys (the driver that is most responsible for the "GUI" layer on Windows) is named as the culprit -- and they often are –- don't be too quick to accept it. It is far more likely that some errant third-party device driver called upon a Windows component to perform an operation and passed a bad instruction, such as telling it to write to non-existent memory. So, while the operating system certainly can err, exhaust all other possibilities before you blame Microsoft.

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