Cost: Free trial
What it does: Virtual agents for customer service over the phone
What it solves: Customer support problems viClone helps SMBs tackle customer support challenges. While phone support is prohibitively expensive, online customer service can also carry big price tags. ViClone's virtual agents are designed for SMBs. The agents have self-learning capabilities and can support more than 35 languages. Users are typically able to configure the virtual agents to answer their customers' top 15 to 25 most frequently asked questions, which could significantly reduce support requests.