In Pictures: 25 must-have technologies for SMBs

Operating a small business isn't easy. So, here’s a list of 25 must-have technologies that will help make your life easier and your business more successful.

viClone Company: viClone

Cost: Free trial

What it does: Virtual agents for customer service over the phone

What it solves: Customer support problems viClone helps SMBs tackle customer support challenges. While phone support is prohibitively expensive, online customer service can also carry big price tags. ViClone's virtual agents are designed for SMBs. The agents have self-learning capabilities and can support more than 35 languages. Users are typically able to configure the virtual agents to answer their customers' top 15 to 25 most frequently asked questions, which could significantly reduce support requests.

5 of 25
VIEW ALL THUMBNAILS

Comments on this image

There are currently no comments for this image.

Comments are now closed.

Related Slideshows

Latest News Articles

Most Popular Articles

Follow Us

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Resources

Best Deals on GoodGearGuide

Compare & Save

Deals powered by WhistleOut
WhistleOut

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?