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CRM
Microsoft pushes switchover deal for CRM Online 04/11/2009 08:49:00
Salesforce.com and Oracle CRM on Demand users get six months free to switchMicrosoft is trying to steal away Salesforce.com and Oracle CRM on Demand customers with a new offer that will provide them with six months' access to its own CRM Online application at no charge if they sign a 12-month contract.Open-source CRM and ERP: New kids on the cloud 31/10/2009 04:37:00
Users report significant ROIWhen Nikon decided to merge and consolidate customer data from more than 25 disparate sources into one system, officials didn't want the burden of maintaining it in-house, yet whatever they went with had to meet all their requirements and work picture-perfect.Salesforce.com's Service Cloud sparks legal storm 23/10/2009 07:43:00
The Georgia company ServiceCloud is suing for trademark infringementA Georgia company has filed suit in federal court against Salesforce.com, saying the on-demand CRM (customer relationship management) vendor's use of the phrase "Service Cloud" violates its trademark.SAP offers 'free' CRM for ERP buyers 28/09/2009 10:30:00
Annual maintenance costs still applySAP said this week that midsize companies that purchase the Business All-in-One suite or SAP ERP will also receive its CRM (customer relationship management) application.Microsoft ties Dynamics CRM to Twitter 10/07/2009 04:42:00
It's one of many recent CRM-related developments around the micro-blogging siteMicrosoft has integrated its Dynamics CRM (customer relationship management) software with Twitter, in just the latest move by an enterprise software company to latch onto the wildly popular micro-blogging service.3 Mobile's CRM system hit with glitch 01/07/2009 13:07:00
Call centre staff unable to access customer account details for much of yesterday3 Mobile has admitted to an outage in its CRM system yesterday that saw the mobile provider unable to service customer account queries for much of the day.Microsoft extends Dynamics service pack support 26/06/2009 06:44:00
The timelines have been doubled to 24 monthsMicrosoft Dynamics ERP (enterprise resource planning) and CRM (customer relationship management) users now have more flexibility in deploying the vendor's service pack updates, which are periodically released to address bug fixes and make feature improvements.Salesforce.com offering no-charge access to Force.com 16/06/2009 03:01:00
The on-demand CRM vendor wants more programmers to try out its development platformSalesforce.com is hoping to drive more interest from corporate developers and ISVs in its Force.com development platform by offering limited, no-cost access, the on-demand CRM (customer relationship management) vendor announced Monday.New NetSuite edition focuses on financials 21/05/2009 04:34:00
The on-demand ERP vendor wants customers to know its software can be bought in modular fashionNetSuite is making a fresh run at rivals like Sage and Microsoft with a new application that focuses on financials, versus the full breadth of its on-demand suite, which also includes CRM (customer relationship management) and e-commerce components.Six ways to get your employees to use CRM software 29/04/2009 10:10:00
A guaranteed way to increase your company's sales is to have a system in place to manage your sales activities.A guaranteed way to increase your company's sales is to have a system in place to manage your sales activities. Having a custom relationship management (CRM) system that is easy and gets used by the sales team is a great step towards that goal.Boomers prefer PCs, but Gen Y wants smart phone 03/04/2009 08:21:00
Accenture reveals stark contrasts between Baby Boomers and Generation Y in a recent surveyIssuing corporate smart phones isn't just about catering to the preferences of the next generation. As a lower-cost alternative to company laptops, mobile phones might be better suited to the current economic climate.Sage aims new CRM appliance at small business 24/03/2009 07:46:00
The company offers zero-percent financing for up to three yearsSage North America on Monday unveiled SalesLogix Today, a new CRM (customer relationship management) software-hardware appliance aimed at small businesses.Dynamics users ready to network, solve problems 08/03/2009 08:23:00
Microsoft Dynamics users are looking forward finding answers to problems from peers at next week's Dynamics' conference.This week's Microsoft Convergence conference in New Orleans will likely be light on new product announcements but heavy on talk about how the vendor's ERP and CRM software can help companies adapt to change and save money in challenging economic times.Application builders in the sky 23/09/2008 08:21:00
Do-it-yourself online tools are quickly moving beyond the creation of forms and spreadsheets to database-driven Web appsThe power of Web-based applications continues to burgeon as they take on the art of application building itself. In a number of online tools, the old compile-link-deploy loop disappears, and editing a Web application becomes as simple as editing a comment for Slashdot. (Notice I used the word "edit," not "program.") Just click a few times in the browser and your application is up and running.
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