Google is modifying its Apps service level agreement in ways that increase the company's accountability whenever the hosted collaboration and communication software experiences downtime, the company plans to announce on Friday.
LANDesk Software has launched the latest version of its service management software, claiming that the product represented a "new generation" for help desk software. The company said that Service Desk 7.4 would take a user-centric approach to service...
SAP on Thursday reported preliminary results for the fourth quarter and year ending Dec. 31 that showed a strong uptick in software revenue, spurred in part by its acquisition of Sybase last year.
BOSTON -- With dozens of new tablets hitting the market in 2011, Research in Motion (RIM) faces an uphill climb with its upcoming 7-in. PlayBook tablet, which will run its BlackBerry Tablet OS.
More than one-in-four iPhone owners now using AT&T will switch to Verizon, a U.S. consumer survey said today.
Mozilla hopes to have a final version of Firefox 4 ready to ship by the end of February, according to comments made by the company's engineering director.
Firefox 4 is nearly ready for release, a recent post on Mozilla's developer mailing list suggests.
SAP is acquiring software and related assets from its partner SECUDE in order to provide improved security for its customer base, the company said Wednesday. The deal is expected to be completed by Feb. 1. Terms were not disclosed.
Each year, the editors and reviewers of the InfoWorld Test Center gather to look over the list of products that earned the highest marks in stand-alone reviews or came in first in multiproduct shoot-outs. We then determine which ones were particularl...
The number of companies planning to invest in their ERP (enterprise resource planning) systems will drop slightly this year, according to a Forrester Research report,
Anticipating greater use of BI (business intelligence) on the Web and in the cloud, Jaspersoft has rebuilt its software using a standards-based Web architecture.
Microsoft is asking the U.S. Patent and Trademark Office to deny Apple a trademark on the name "App Store," saying the term is generic and competitors should be able to use it.
Some analysts said Tuesday the iPhone 4G on Verizon Wireless will cannibalize Google Android smartphone sales across various carriers including AT&T early on, while others disagreed.
Oracle's lawsuit against Rimini Street is not slowing the smaller company's momentum, as it logged its best-ever performance in the fourth quarter, according to an announcement Tuesday.
Last year Adobe got the message that it was the target du jour for malicious attacks and stepped up its efforts to secure and protect its software. However, a security researcher revealed that one of the security measures developed by Adobe can be ci...
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First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.