A "unique" breakdown coupled with a previously unknown flaw in Exchange Online caused Tuesday's extensive outage, and to make matters worse, the service disruption alert system also malfunctioned, leaving some affected customers in the dark.
In a scenario illustrative of Microsoft's tectonic shift to the cloud, Los Angeles County halted an on-premises Exchange upgrade to instead roll out Office 365 and its Exchange Online service.
If it weren't enough of a challenge for IT architects and system managers to glue enterprise systems together, they must also now worry about connecting their systems to mobile and Web applications as well.
Salesforce.com is teaming up with Philips to develop a software platform to connect patients with health care in a much faster and easier way than is usually possible today.
A new jailbreak for Apple's iOS software that uses confidential information intended only for security researchers could develop into a more sinister attack, according to security analysts.
Jim Fowler first took on the likes of Dun and Bradstreet as CEO of Jigsaw, which used crowdsourcing to collect and curate business contact data, and now, after selling the company to Salesforce.com in 2010, he has launched Owler, which wants to take ...
Under pressure from Microsoft's Office 365, Google has launched a premium edition of Apps with unlimited cloud storage and extra IT controls, and has also improved the Docs office productivity suite.
Taking what many see as the next step in big data analysis, Google is previewing a service called Google Cloud Dataflow that analyzes live data, potentially giving users the ability to view trends and be alerted to events as they happen.
Microsoft has finally fixed an Exchange Online outage that left affected users without access to email for almost nine hours on Tuesday, prompting many to vent their frustration online as they struggled to get their work done.
Following its success with Amazon Web Services, MongoDB's namesake database can now run on cloud services from Microsoft and Google.
Tibco has extended the integration between its Tibbr enterprise social networking suite and Microsoft's SharePoint collaboration server, and has linked it for the first time with the Outlook email and calendar client.
Box has added Notes, its lightweight note-taking tool, to the iPad and iPhone versions of its cloud storage application.
Microsoft will dramatically increase capacity and lower prices for OneDrive, increasing pressure on other cloud storage providers and also sweetening the deal for prospective and current Office 365 customers.
Oracle is buying hospitality and retail technology vendor Micros Systems for US$5.3 billion, in a deal that will be its largest since the purchase of Sun Microsystems in 2010.
Oracle is scooping up co-browsing software maker LiveLOOK in a bid to flesh out its suite of customer experience software.
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