Even after it buys Nortel, Avaya won't dominate Cisco in the battle for business-communications customers, according to a new study.
Users should chart the progress of Avaya's purchase of Nortel's enterprise assets carefully, so that they are spared any unpleasant product integration or rationalization surprises.
The biggest issue facing Nortel enterprise customers on the heels of Avaya's US$900 million purchase of that business is product overlap, consolidation and subsequent support, analysts say.
Avaya has emerged as the winning bidder for Nortel’s enterprise business, reportedly beating out Siemens Enterprise Communications over the weekend.
Avaya may be competing against other suitors in its efforts to acquire the enterprise assets of Nortel Networks, published reports indicate.
As expected, Nortel has entered into a "stalking horse" asset and share sale agreement with Avaya for its Enterprise Solutions business.
Nortel is reportedly close to selling its enterprise division to Avaya for US$500 million.
Avaya has bought Agile Software, bringing in-house the team that created and develops the call center software Avaya sells to midsize businesses.
By its own admission, insurance and financial services giant Suncorp had no unified communication technology just three years ago, but since then the introduction of IP telephony and videoconferencing has worked wonders for how the business leverages...
For Avaya, 2009 could solidify the company's top spot on the unified communications sales charts, putting it in the best position to reap even more as the world economy improves in the years following, industry experts say.
Avaya will let enterprise workers leave voicemail messages and combine them with e-mail, giving both callers and recipients new options for retrieving and saving their communications.
Avaya is planning a core server with which customers and independent software vendors can easily build presence, voice and other communications modes into business applications.
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