Microsoft has been forced to issue service credits to customers affected by recent problems accessing hosted Exchange and SharePoint services, and is promising to improve its system for notifying customers about cloud computing outages.
Citrix's VDI technology has surged ahead of rival VMware's, according to the Burton Group, which says Citrix's XenDesktop software is the first "enterprise-ready" server-hosted virtual desktop product.
Google likes to boast that more than 2 million businesses run Google Apps, but IT pros harbor concerns about security in the cloud and the limited functionality presented by Google tools such as Gmail and Google Docs.
Microsoft's 2010 software suites present "the most complicated lock-in decision in years," and many customers will be justified in sticking with the 2007 versions of Office, Exchange and SharePoint, Burton Group analysts said this week at the Catalys...
The growing maturity of virtual desktop technologies and customer interest in Windows 7 has virtual desktop infrastructure vendors expecting big adoption numbers in 2010. But while most CIOs are at least thinking about desktop virtualization, this y...
Desktop virtualization has a predicted growth curve that leaves much of the PC and IT services industries smiling: Yet none of the technologies or service providers promising to offer hosted virtual desktops are ready to step into key roles in enterp...
Most <a href="http://www.networkworld.com/news/2010/010710-cios-tweet.html">CIOs</a> have started considering virtual desktop infrastructure and other types of <a href="http://www.networkworld.com/news/2009/021909-desktop-virtualization-faq.html">des...
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