business issues

• Article | 16/02/2012 HP assigns dedicated tech support for Elite PCs

  Hewlett-Packard has expanded technology support options for its premium Elite PC customers, who will now be able to select a single tech support perso...
• Article | 16/02/2012 Cisco to appeal Microsoft-Skype deal in European court

  Cisco will appeal the European Commission's approval of Microsoft's US$8.5 billion Skype acquisition, saying the agency should demand that the compani...
• Article | 16/02/2012 Telenor seeks compensation from Indian partner for loss of 2G licenses

  Norwegian mobile operator Telenor said Wednesday that it has issued a notice to its Indian joint venture partner seeking indemnity and compensation af...
• Article | 15/02/2012 Acer sees profit in Q4 after reporting losses in previous two quarters

  Acer reported fourth quarter profit of US$2.4 million, a financial turnaround after the company faced back-to-back <a href="http://itfinance.computerw...
• Article | 15/02/2012 NewNet vows to drive forward with onetime Motorola WiMax business

  Motorola's former WiMax business unit set up shop under new owner NewNet Communications Technologies on Tuesday, diving into the next chapter of a tec...

• Article | 19/01/2011 Can Apple survive without Steve Jobs?

  Stop me if you've heard this one: Steve Jobs is taking another medical leave from Apple.
• Article | 15/01/2011 The world according to Michael Arrington

  Ah, AOL -- just when it looked like you were about to slip into boring mediocrity, you surprise us yet again with your antics.
• Article | 25/11/2010 The Golden Gobblers: Biggest tech turkeys of 2010

  For the fourth year, I'm trotting out my nominations for the biggest turkeys of tech.
• Article | 30/09/2010 AOL swallows TechCrunch -- but can they keep it down?

  What do you get when you mix a tottering giant from the InterWebs' formative years with the new breed of post-first-ask-questions-later news blogs? We...
• Article | 27/09/2010 Five-year plan: 8 problems IT must solve

  There's a reason that so many businesses create five-year plans: If they're reasonable, they're achievable. Setting goals within that timeframe allows...

Whitepapers about business issues

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  Forecasting & Planning - Achieving the correct staffing levels with continually fluctuating demands

  Managing a high performing service operation in today’s complex environment requires a complete rethink of the way the operation is managed. Accepting current capacity without a real understanding of the fluctuating demand will lead to inconsistent performance. This white paper looks at the applications and processes available to achieve a balanced demand capacity curve, which will deliver consistent high quality service, satisfied customers and good margins.

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  Visual Collaboration: Boost Employee Productivity and Drive Customer Interaction

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  Storage Virtualisation - What to Know and What to Look For

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  Building Virtualised Datacenters and Private Clouds: The Critical Role of Unified and Converged IT Infrastructure