SAP is now offering its MaxAttention support service to companies with software that was designed and built by SAP's custom development organization, in a move that both caters to customers with complicated environments and stands to capture addition...
The U.S. Air Force has decided to scrap a major ERP (enterprise resource planning) software project after spending US$1 billion, concluding that finishing it would cost far too much more money for too little gain.
With SaaS (software as a service) having become a preferred deployment model for new software purchases, customers should be entitled to a clear-cut set of rights and expectations from vendors, a report from analyst firm Constellation Research argues...
SAP is aware of widespread user discontent over the complexity involved with licensing rules and pricing for its software, and is working to remedy the situation, co-CEO Jim Hagemann Snabe said in an interview Wednesday.
New details have emerged in Montclair State University's lawsuit against Oracle in connection with a troubled ERP (enterprise resource planning) project, in a court filing that includes more information about Oracle's alleged failings and also accuse...
A major SAP ERP (enterprise resource planning) software project being conducted by the New South Wales Department of Education and Communities has hit a rocky patch, with projected costs for the first phase ballooning from $153 million to $210 milli...
As SaaS (software as a service) gains in maturity and popularity, enterprise IT buyers will have to grapple with a new set of questions and considerations when purchasing it, according to a new Forrester Research report.
SAP could be entering significant new product categories soon, judging from remarks made by co-CEO Jim Hagemann Snabe on Thursday.
Severe performance issues with the USAjobs.gov careers portal have been alleviated and an array of internal moves are afoot to ensure its long-term success, U.S. Office of Personnel Management Director John Berry told members of the House Committee o...
It's crunch time for SAP customers and salespeople around the world, as many new software deals and contract renewals get hammered out in the fourth quarter in time to be booked before the end of the company's fiscal year.
Ken Murdoch's colleagues at the Save the Children Federation venture where few corporate workers go: war-torn countries, poverty-stricken regions and areas devastated by natural disasters. Yet this CIO's 30-member IT team must provide the same techno...
Traffic hit near-record levels on Twitter on Wednesday after news spread of Apple co-founder Steve Jobs' death.
Oracle's Exadata database machine can deliver the performance improvements the vendor claims, but also demands that IT shops and database administrators undergo a shift in thinking as well as attain new skills, a number of experts said this week at t...
Google's board of directors and several of its executives, including CEO Larry Page and chairman Eric Schmidt, were sued this week in a pair of lawsuits that claimed they breached their fiduciary duties by facilitating illegal imports of prescription...
Every year the MIT Sloan CIO Symposium recognizes IT leaders who pursue innovative uses of technology to further business objectives. This year's Award for Innovation Leadership went to Marco Antonio Orellana Silva, CIO and executive manager of infor...
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