crm

News about crm

Article | 27/03/2013 13 tips to get business teams to use your CRM system
Having a great new customer relationship management system won't be worth much until you figure out how to get everyone to use it. CRM experts provide...
Article | 11/04/2011 What the cloud really costs: Do you know?
For CIOs who distrust most technological promises (having heard too many of them), cloud computing sets off alarm bells. Yet those CIOs finding succes...
Article | 29/03/2011 Integrating social media is hard to do
Consumers check in on Foursquare. Your employees chat with customers on Facebook. Everyone tweets. Social media is everywhere, right? Not quite.
Article | 12/02/2011 Microsoft accuses former manager of stealing 600MB of confidential docs
Microsoft yesterday accused a former manager of taking hundreds of megabytes of confidential company material when he left the firm for a new position...
Article | 16/11/2010 Verizon Business service adds mobile device toolkit
Verizon Business today announced a hosted service to help customers develop and deploy applications such as CRM software across multiple devices such ...

Features about crm

Article | 1/07/2009 3 Mobile's CRM system hit with glitch
3 Mobile has admitted to an outage in its CRM system yesterday that saw the mobile provider unable to service customer account queries for much of the...
Article | 29/04/2009 Six ways to get your employees to use CRM software
A guaranteed way to increase your company's sales is to have a system in place to manage your sales activities. Having a custom relationship managemen...
Article | 23/09/2008 Application builders in the sky
The power of Web-based applications continues to burgeon as they take on the art of application building itself. In a number of online tools, the old ...

Whitepapers about crm

Cloud Computing: Consolidating Databases onto Private Clouds

Private clouds enable on-demand access to a shared pool of servers, storage, applications or IT services. Database consolidation streamlines IT infrastructure by reducing the number of databases and the number of database servers. Companies that have consolidated databases in a private cloud have cut downtime, management costs, security risks and capital expenses. At the same time, they have increased performance, availability, data quality and decision-making agility. Read more.
Cloud Monitoring and Service Management - Helping CIOs maximise their IT services and investments
Moving Service Management to SaaS - Key Challenges and How Nimsoft Service Desk Helps Address Them
Oracle’s Optimised Solution for CRM – A Business Case for Secured Siebel CRM on Oracle’s SPARC T-Series

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