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Article | 31/08/2011 Dreamforce: Salesforce.com revs up mobile strategy with HTML5
Salesforce.com is placing HTML5 at the forefront of its mobile strategy with an upcoming product, Touch.Salesforce.com, that will automatically render...
Article | 23/08/2011 Is your CRM business process really a workflow?
CRM systems offer workflows, approval processes, and other business process enforcement features. But it's not always clear which feature you should u...
Article | 28/07/2011 Oracle buys InQuira to boost Fusion CRM
Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship manageme...
Article | 29/06/2011 CRM systems: IT in the cloud or the office?
Whether organisations opt for an on-premise or cloud solution, analysts from both Gartner and IDC agree the CRM systems market continues to be buoyant...
Article | 19/05/2011 Microsoft, SAP team to ease cloud deployments
In an attempt to ease cloud deployments for their combined customer base, Microsoft and SAP are configuring some of their software products so that th...
Article | 17/05/2011 SAP revs up mobile application strategy
SAP is giving its ongoing push into mobile applications an extra shove with a series of new products aimed at verticals such as utilities, energy, ret...
Article | 13/05/2011 Microsoft shaking up CRM release cycle
Microsoft is planning to increase the pace of releases for its Dynamics CRM (customer relationship management) software, according to a new "statement...
Article | 28/04/2011 SAP Q1 revenue up, but profits growth slow
SAP saw revenue rise by 21 percent in the quarter ended March 31, with double-digit growth in all regions driven by increased software business from p...
Article | 14/04/2011 New app makes Salesforce.com easier to use
Salesforce.com's growth and popularity are undeniable, but startup Active Endpoints is betting that its customers could use a little help getting the ...
Article | 13/04/2011 Microsoft's cloud ERP plans get mixed reactions
Microsoft's announcement this week that it would begin offering its Dynamics ERP (enterprise resource planning) software via the Azure cloud platform ...
Article | 11/04/2011 What the cloud really costs: Do you know?
For CIOs who distrust most technological promises (having heard too many of them), cloud computing sets off alarm bells. Yet those CIOs finding succes...
Article | 5/04/2011 SugarCRM buys Lotus Notes tools, cozies up to IBM
SugarCRM has acquired iExtensions, which makes customer relationship management (CRM) software for IBM Lotus Notes users, in a bid to attract more ent...
Article | 5/04/2011 Connector integrates Open-Xchange with SugarCRM
A new connector for open-source collaboration platform Open-Xchange provides integration with SugarCRM, allowing for contact and calendar information ...
Article | 1/04/2011 Salesforce.com and Intuit tying QuickBooks to CRM
Salesforce.com and Intuit will announce Friday that they plan to integrate their respective CRM (customer relationship management) and QuickBooks acco...
Article | 30/03/2011 Salesforce.com buying social monitoring vendor Radian6
Salesforce.com plans to buy social media monitoring vendor Radian6, whose technology tracks conversations occurring on social sites like Facebook, Twi...

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