CRM systems offer workflows, approval processes, and other business process enforcement features. But it's not always clear which feature you should use, and overly strict enforcement mechanisms cause big user satisfaction problems.
Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship management) applications, Oracle announced Thursday.
Whether organisations opt for an on-premise or cloud solution, analysts from both Gartner and IDC agree the CRM systems market continues to be buoyant.
In an attempt to ease cloud deployments for their combined customer base, Microsoft and SAP are configuring some of their software products so that they work more easily together.
SAP is giving its ongoing push into mobile applications an extra shove with a series of new products aimed at verticals such as utilities, energy, retail and manufacturing, the company announced Tuesday during the Sapphire Now conference in Orlando.
Microsoft is planning to increase the pace of releases for its Dynamics CRM (customer relationship management) software, according to a new "statement of direction" document from the vendor. The move may signal pressure Microsoft is feeling from riva...
SAP saw revenue rise by 21 percent in the quarter ended March 31, with double-digit growth in all regions driven by increased software business from partners and the channel.
Salesforce.com's growth and popularity are undeniable, but startup Active Endpoints is betting that its customers could use a little help getting the most out of the on-demand CRM (customer relationship management) software with a new application cal...
Microsoft's announcement this week that it would begin offering its Dynamics ERP (enterprise resource planning) software via the Azure cloud platform drew significant interest from attendees of the Convergence conference in Atlanta, but some users an...
For CIOs who distrust most technological promises (having heard too many of them), cloud computing sets off alarm bells. Yet those CIOs finding success in the cloud say their colleagues should be equally skeptical of IT managers who claim they can de...
SugarCRM has acquired iExtensions, which makes customer relationship management (CRM) software for IBM Lotus Notes users, in a bid to attract more enterprise customers and compete better against bigger rivals like Salesforce.com and Microsoft.
A new connector for open-source collaboration platform Open-Xchange provides integration with SugarCRM, allowing for contact and calendar information to be synchronized between the two products, Open-Xchange said on Monday.
Salesforce.com and Intuit will announce Friday that they plan to integrate their respective CRM (customer relationship management) and QuickBooks accounting applications, in an alliance meant to further win the hearts and pocketbooks of the world's m...
Salesforce.com plans to buy social media monitoring vendor Radian6, whose technology tracks conversations occurring on social sites like Facebook, Twitter and LinkedIn, the company said Wednesday.
A 3-year-old startup called Overtis launched a browser plugin on Tuesday aimed at letting companies control what data employees can access through Web applications such as Salesforce.com and Google Apps.
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GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.
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