Salesforce.com is being sued by a customer who claims the CRM (customer relationship management) software vendor's misrepresentations made their relationship go sour.
The Supreme Court of Virginia has vacated a preliminary injunction against reviews posted by a woman on Yelp and Angie's List, in an outcome that is being described by civil rights groups as a victory for freedom of online speech.
Research In Motion will let its customers pick and choose individual BlackBerry services such as security and mobile device management after it introduces the long-awaited BlackBerry 10 platform next month.
An official document containing policies and pledges for customers of Oracle's cloud services reveals that many aspects fall in line with industry standards, while others may prompt cause for worry among customers, according to analysts.
SAP is now offering its MaxAttention support service to companies with software that was designed and built by SAP's custom development organization, in a move that both caters to customers with complicated environments and stands to capture addition...
Hewlett-Packard CEO Meg Whitman has once again affirmed the company's commitment to its embattled Autonomy software division, stressing that HP's fiscal health is stronger than recent developments may have suggested.
The U.S. Air Force has decided to scrap a major ERP (enterprise resource planning) software project after spending US$1 billion, concluding that finishing it would cost far too much more money for too little gain.
With SaaS (software as a service) having become a preferred deployment model for new software purchases, customers should be entitled to a clear-cut set of rights and expectations from vendors, a report from analyst firm Constellation Research argues...
SAP now says it will proceed with two major user conferences set for Madrid next month, after saying earlier this week that it was weighing its options following concerns over labor strikes planned for the same time as the shows.
SAP is aware of widespread user discontent over the complexity involved with licensing rules and pricing for its software, and is working to remedy the situation, co-CEO Jim Hagemann Snabe said in an interview Wednesday.
New details have emerged in Montclair State University's lawsuit against Oracle in connection with a troubled ERP (enterprise resource planning) project, in a court filing that includes more information about Oracle's alleged failings and also accuse...
As another year draws to a close, we look back on the IT-related comments that stuck with us.
SAP has abruptly put the brakes on a planned upgrade to its massive community network portal, which was set to be rolled out this month, due to a number of lingering, "critical" bugs.
A major SAP ERP (enterprise resource planning) software project being conducted by the New South Wales Department of Education and Communities has hit a rocky patch, with projected costs for the first phase ballooning from $153 million to $210 milli...
As SaaS (software as a service) gains in maturity and popularity, enterprise IT buyers will have to grapple with a new set of questions and considerations when purchasing it, according to a new Forrester Research report.
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First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
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