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Article | 9/09/2010 Outsourcing: Brazil blossoms as IT services hub
CapGemini's announcement last week that it would invest $298 million in Brazilian IT service provider CPM Braxis attracted a lot of attention in outso...
Article | 30/04/2010 Computer contractor gets five years for $2M credit union theft
For the <a href="http://www.computerworld.com/s/article/9176060/Childs_found_guilty_in_SF_network_password_case">second time this week</a> , companies...
Article | 20/04/2010 Tata posts strong revenue, profit growth, signaling recovery
Tata Consultancy Services (TCS) signaled a stable recovery for Indian outsourcers when it reported on Monday strong revenue and profit growth in dolla...

Whitepapers about it services

Cloud without Fog - Getting Real Service Visibility in a Cloud Environment

Cloud or not, the fundamental obligations of service delivery don't change. IT executives need to be able to demonstrate to business stakeholders that moving to the cloud actually worked and that applications are available and performing for customers. A key challenge for CIOs is to find efficient ways to demonstrate service performance to stakeholders and to hold individual cloud providers accountable for theirs. Without such visibility you may have cloud but you will have service performance shrouded in fog. Learn more.
All About End-User Experience Monitoring
IT in Search of Integrated Service Management
Practitioners Guide: EMC IT’s own Journey to the Private Cloud

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