it management

• Article | 14/02/2012 Massive Air Force ERP software project still struggling

  A massive Oracle ERP (enterprise-resource-planning) software project being conducted by the U.S. Air Force continues to experience difficulties, with ...
• Article | 14/02/2012 10 questions for Emergn CFO Evan Cassidy

  Name: Evan Cassidy
• Article | 9/02/2012 Salesforce.com shakes up Standard support plan features

  Salesforce.com has made a series of changes to its support services that include the removal of certain features from the Standard tier, but which the...
• Article | 7/02/2012 SAP community portal launch date still unclear due to bugs

  Serious technical problems that have delayed the rollout of an upgrade to SAP's community portal are persisting, to the point where the company is no ...
• Article | 1/02/2012 Salesforce.com yields to pressure over analytics pricing

  Salesforce.com will include some new analytics capabilities at no additional cost with the Enterprise and Unlimited editions of its CRM (customer rela...

• Article | 25/08/2011 Get the IT career you want: Develop business value

  A lot of technology professionals are frustrated with the IT profession. They can't find a job or move into the position that they want. They're alway...
• Article | 3/08/2011 How the iPad will change IT forever

  When evaluating the adoption of mobile enterprise applications, it's important to understand the overall trends driving the adoption of the iPad withi...
• Article | 19/01/2011 Security fail: When trusted IT people go bad

  It's a CIO's worst nightmare: You get a call from the Business Software Alliance (BSA), saying that some of the Microsoft software your company uses m...
• Article | 14/01/2011 With thick skin, Google CIO finds job rewarding

  When Ben Fried left his post as IT managing director at Morgan Stanley and took over as Google's CIO in May 2008, he knew what he was getting into: su...
• Article | 5/08/2010 A daughter follows her father into a mainframe career

  Kristine Harper and her father, Tom, both work on mainframe computers. BOSTON - Kristine Harper was about 12-years-old when her father took her to hi...

Whitepapers about it management

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  Forecasting & Planning - Achieving the correct staffing levels with continually fluctuating demands

  Managing a high performing service operation in today’s complex environment requires a complete rethink of the way the operation is managed. Accepting current capacity without a real understanding of the fluctuating demand will lead to inconsistent performance. This white paper looks at the applications and processes available to achieve a balanced demand capacity curve, which will deliver consistent high quality service, satisfied customers and good margins.

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  NEWS AND VIEWS ON REAL-TIME UNIFIED COMMUNICATIONS

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  SHOULD UNIFIED MESSAGING STILL BE A KEY PART OF YOUR UNIFIED COMMUNICATIONS STRATEGY?

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  Workload-Optimized Systems For Superior Business Value