Apple's news conference last week on the iPhone 4 antenna and reception fiasco gets an A- grade, but its overall response rates just a C, according to a crisis communications expert.
Facing heat from customers about iPhone 4 reception and antenna problems, Apple CEO Steve Jobs today said the company plans to give away free "Bumpers" to alleviate the issue.
Facing mounting public relations troubles over the iPhone 4, Apple must act swiftly to quell customer complaints about poor reception by giving away free cases, crisis communication experts say.
As operating system upgrades go, Apple's iOS 3.2.1 patch for the iPad may not break new ground, but it does fix a few nagging problems, most notably a Wi-Fi connectivity issue reported by many iPad users.
Consumer Reports magazine said on Wednesday that Apple iPhone 4 owners can eliminate reception problems by enclosing their phones in the "Bumper" case Apple sells.
Today, Apple began seeding an iOS 4.1 pre-release to developers. As per usual, the beta requires an iPhone Developer account and an Intel Mac running the latest OS X Snow Leopard 10.6.4. Included is Xcode 3.2.4, which mainly brings support for iOS 4....
A top Microsoft executive today compared Apple's iPhone 4 to his own company's problem-plagued Vista operating system.
Facebook has about 150 million mobile users, up from just 100 million in April, and is counting on cell phones as the key platform for the future, according to the social-networking giant's head of mobile products, Eric Tseng.
Microsoft officials today described how upcoming Windows Phone 7 smartphones will perform within a network of Windows 7 PCs and Xbox gaming consoles through a new Windows Live cloud platform to make the mobile experience easier and more powerful for ...
Making a critical move in mobile application development, Microsoft on Monday shipped a beta version of its Windows&nbsp; Phone 7 Developer Tools, but early reaction from some developers was tepid.
Google's AdMob business could not deliver advertising through iAd if Apple began enforcing a policy that restricts the involvement of companies that have their own mobile operating systems, said Omar Hamoui, vice president of mobile ads at Google.
The Droid X smartphone. The Droid X smartphone ships on Thursday, following an unusual pre-sales publicity campaign designed to entice the savvy tech crowd that might also include some in the iPhone 4 camp as well.
Windows Phone 7 (WP7) is coming later this year and today Microsoft released a beta version of developer tools to enable software makers to build applications and games for WP7 devices.
The ideal mobile ecosystem is still one that's partly closed, such as the iPhone App Store, but the trend is toward greater openness, AT&T Chief Technology Officer John Donovan said Monday.
A lawsuit against Apple and AT&T Mobility will proceed as a class action, following a ruling in U.S. District Court for the Northern District of California on Thursday, court documents show.
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