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Article | 26/02/2013 Salesforce.com delivers mobile customer service apps
Salesforce.com is planning to add a series of mobile applications to its Service Cloud line of customer service software, in a response to the rampant...
Article | 21/02/2013 Oracle set to ramp up marketing software battle with Salesforce.com
Oracle has laid in out in detail how it intends to compete with the likes of Salesforce.com in the highly competitive arena for next-generation market...
Article | 20/02/2013 Salesforce.com launches Twitter-powered advertising platform
Salesforce.com is hoping to give its Marketing Cloud product line a fresh boost with a new social advertising platform for Twitter.
Article | 15/02/2013 Salesforce.com's Heroku responds to scalability complaint
Insufficient documentation on how to performance-tune a legacy Ruby on Rails stack led to a highly publicized complaint from one of the largest custom...
Article | 14/02/2013 Salesforce.com's Heroku frustrates rapidly growing Rap Genius
One of the largest customers of Salesforce.com's Heroku has charged that the performance of the platform as a service (PaaS) has degraded since Heroku...
Article | 14/02/2013 Startup creates Yelp-like site, but for business apps
Business software purchasing, particularly at the enterprise level, can be a lengthy and difficult process, something startup G2 Crowd is hoping to al...
Article | 6/02/2013 Salesforce.com set to build out Chatterbox with EntropySoft acquisition
Salesforce.com has quietly acquired a startup called EntropySoft, a maker of content management and integration software, in a move likely meant to bo...
Article | 30/01/2013 Salesforce.com 'aggressively investigating' database error
Salesforce.com is "aggressively investigating" a database software error that led to temporary performance problems in part of its infrastructure.
Article | 15/01/2013 Cloud consultancy Cloud Sherpas makes pair of acquisitions
Cloud Sherpas is continuing its string of acquisitions of boutique consulting firms for cloud services, with the purchase of Innoveer Solutions and Na...
Article | 8/01/2013 Zoho CRM update adds document repository, mobile location awareness
Zoho continues to flesh out the feature set of its cloud-based CRM (customer relationship management) application, adding a new document library, adva...
Article | 7/01/2013 Customer sues Salesforce.com over support service
Salesforce.com is being sued by a customer who claims the CRM (customer relationship management) software vendor's misrepresentations made their relat...
Article | 24/12/2012 Upcoming Salesforce.com release focuses on Chatter, analytics, Touch
Salesforce.com's next product update will feature scores of new capabilities for its core CRM (customer relationship management) application as well a...
Article | 20/12/2012 Oracle buys Eloqua for marketing software in $871 million deal
Oracle has agreed to acquire Eloqua for about US$871 million, in a bid to build out a set of marketing automation software.
Article | 19/11/2012 Gartner: Platform-as-a-Service market to see sharp growth
The PaaS (platform as a service) market will grow to US$1.2 billion this year, up from last year's $900 million take, as vendors and customers seek ea...
Article | 13/11/2012 SAP responds to Workday's challenge with Financials OnDemand
SAP is hoping to fend off increasing competition from cloud rivals like Workday with a new application, Financials OnDemand, that was unveiled Tuesday...

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