In a great IT industry irony, enterprise social networking (ESN) software, designed to boost interaction and collaboration, is often ignored by users and ends up forgotten like the proverbial ghost town with rolling tumbleweeds.
Being second isn't good enough for Oracle when it comes to cloud revenue, co-president Mark Hurd told investment analysts this week following the company's fourth-quarter and year-end earnings report.
Salesforce.com is teaming up with Philips to develop a software platform to connect patients with health care in a much faster and easier way than is usually possible today.
Jim Fowler first took on the likes of Dun and Bradstreet as CEO of Jigsaw, which used crowdsourcing to collect and curate business contact data, and now, after selling the company to Salesforce.com in 2010, he has launched Owler, which wants to take ...
Salesforce.com wants to be the go-to option when small and medium-sized businesses decide they need better customer support software, with a series of updates to its Desk.com application.
Now 15 years old and counting, Salesforce.com's CRM application gained maturity long ago, but as the upcoming Summer '14 release shows, the company is still adding hundreds of enhancements and tweaks to it multiple times per year.
Microsoft remains committed to trouncing Salesforce.com in the CRM market.
Microsoft and Salesforce.com have become corporate buddies, pledging to integrate their flagship products in what they're calling a "global, strategic partnership".
Salesforce.com is moving quickly to enhance the new mobile application it unveiled at November's Dreamforce conference, with some 30 new features aimed at helping customers work through complex business processes in a single environment on their phon...
SAP is scooping up SeeWhy, maker of real-time targeted marketing software, in a bid to flesh out the omni-channel commerce platform it gained through last year's acquisition of Hybris.
Salesforce.com has made another step toward unifying its family of application development technologies with Salesforce1 Heroku Connect, which synchronizes data between its Force.com platform and Heroku.
Leaders of key technology companies including Microsoft, Google, Twitter and Salesforce.com have written to the Governor of California Jerry Brown offering to partner with the state to increase computer education in kindergarten to 12th grade schools...
Salesforce.com is releasing Social Studio, a new product that combines features from its Radian6 social-media-monitoring technology with the content publishing capabilities of its Buddy Media software for marketers.
Salesforce.com was so impressed by the Mayday customer support feature that Amazon.com rolled out for its Kindle Fire HDX tablets that it's now working to create its own version.
Marketcircle's Daylite CRM application for Macs, iPhones and iPads has been overhauled with the goal of providing a cleaner user experience and better ways to quickly bring up and view important customer data.
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