Oracle is hoping to differentiate its CRM (customer relationship management) software from the competition with the acquisition of BigMachines, whose cloud-based system helps salespeople quickly put together and price complex orders.
Salesforce.com has delivered an identity product designed to let enterprises consolidate user authentication and application access control on a single tool.
Oracle is offering a series of new services that position it as a one-stop shop for all things cloud and directly target the likes of Amazon Web Services and Salesforce.com.
Good Technology has integrated its Dynamics Secure Mobility Platform with Salesforce.com's Mobile SDK to help developers build mobile applications that are more secure and easily managed.
Infor has unveiled a new version of Inforce, a product that connects Salesforce.com's popular cloud-based CRM (customer relationship management) software with its own.
Salesforce.com's next CRM (customer relationship management) software release will contain a slew of new features, with many focused on the Chatter collaboration and messaging tool as well as customer service, according to a set of official release n...
Many companies have begun using specialized software to analyze what people are saying about their products and services on social media, and now SAP says it can help them match up individuals' social profiles with customer history data from CRM (cus...
Salesforce.com has rolled out a new product bundle that includes even more applications than its high-end Unlimited Edition, albeit at a higher price.
Salesforce.com is raising the cost of an initial security review for paid applications in its AppExchange store from US$300 to $2,700, saying the hike will allow it to deliver the reviews much faster.
Salesforce.com has expanded the number of mobile application development tools it supports and also created a series of templates aimed at helping coders create mobile applications faster.
Salesforce.com will soon roll out the fourth version of its Chatter mobile application, an update that gives users of the collaboration software more ways to view, retrieve and write back data to the core CRM (customer relationship management) system...
Salesforce.com is hoping customers will tap more pieces of its growing cloud software portfolio with a new product, Sales Performance Accelerator, that combines its CRM software with its Work.com performance management application as well as customer...
Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a price increase.
Salesforce.com customers now have access on the company's AppExchange marketplace to an application that delivers the full functionality of the Box cloud storage and file sharing service within Salesforce.com's CRM suite.
Microsoft is preparing to launch a new version of its Dynamics CRM (customer relationship management) software that will include improved mobile applications and integrations with Yammer, Skype and the company's MarketingPilot marketing automation so...
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