Microsoft is hoping to shove aside rivals such as Salesforce.com and Oracle in the CRM (customer relationship management) software market by linking its own Dynamics CRM application with new capabilities for marketing automation and social media anal...
Salesforce.com will upgrade its Chatter enterprise social networking (ESN) application for iOS and release one for the first time for Android on Tuesday, delivering in both new capabilities to integrate them with its main CRM software.
Oracle first announced its Social Relationship Management product family several months ago at OpenWorld, but has now taken steps to actually integrate the components of the product set, which it gained through a number of acquisitions over the past ...
CRM (customer relationship management) software will be the top priority for additional spending on enterprise applications around the world this year and next, according to newly released data from analyst firm Gartner.
Salesforce.com CEO Marc Benioff has laid out a new strategic and thematic direction for his company, saying that its goal will now be to help clients become "customer companies," with the end result being greater success.
Salesforce.com is planning to add a series of mobile applications to its Service Cloud line of customer service software, in a response to the rampant rise of mobile devices both in the consumer and business worlds.
Oracle has laid in out in detail how it intends to compete with the likes of Salesforce.com in the highly competitive arena for next-generation marketing software.
Salesforce.com is hoping to give its Marketing Cloud product line a fresh boost with a new social advertising platform for Twitter.
Insufficient documentation on how to performance-tune a legacy Ruby on Rails stack led to a highly publicized complaint from one of the largest customers of Salesforce.com's Heroku PaaS (platform-as-a-service), Heroku has acknowledged.
One of the largest customers of Salesforce.com's Heroku has charged that the performance of the platform as a service (PaaS) has degraded since Heroku re-engineered the way in which it queues work jobs.
Business software purchasing, particularly at the enterprise level, can be a lengthy and difficult process, something startup G2 Crowd is hoping to alleviate with a new Yelp-like review site aimed at enterprise applications.
Salesforce.com has quietly acquired a startup called EntropySoft, a maker of content management and integration software, in a move likely meant to bolster Salesforce.com's Chatterbox service.
Salesforce.com is "aggressively investigating" a database software error that led to temporary performance problems in part of its infrastructure.
Cloud Sherpas is continuing its string of acquisitions of boutique consulting firms for cloud services, with the purchase of Innoveer Solutions and Navigis. Terms of the deals, which were announced Tuesday, were not disclosed.
Zoho continues to flesh out the feature set of its cloud-based CRM (customer relationship management) application, adding a new document library, advanced email filtering and location-aware mobile applications.
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First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.