I was pleasantly surprised during an online presentation about Salesforce.com's Service Cloud 3. At first glance, it looks like a simple and powerful customer relationship management (CRM) tool that takes advantage of social networking to help connec...
For many small business users, all the rational arguments for using open source software like Linux make a great deal of sense: It's free, customizable, compatible, and it's free of vendor lock-in, to name just a few.
Facebook recently announced a messaging product that promises seamless messaging, conversation history and a social in-box, nothing short of a new way to communicate, regardless of the channel —SMS, e-mail, IM or chat. The Social Inbox will only cont...
Citing inactivity on the project, the Apache Software Foundation has retired the open source Apache Excalibur project, which provided a Java Inversion of Control container and reusable components, Apache said on Friday.
In the same week that Apple released version 2 of its iPad tablet PC arch rival Microsoft is rumoured to be delaying its own version of Windows for tablets until late next year.
“Friends don't let friends use Internet Explorer 6," Microsoft said this week in launching a new site that tracks the progress of pushing IE6 market share below one per cent.
Android smartphones beat out iPhone and BlackBerry devices for the first time in the U.S. in the latest Nielsen Co. survey conducted just prior to Verizon Wireless sales of the iPhone.
It's well-known that "deleting" a file from Windows doesn't fully remove it, but you may not understand just how much data can remain on your disk after a file is gone. Even fragments of a file such as a crucial e-mail or spreadsheet can contain valu...
Microsoft today launched a deathwatch for its 10-year-old Internet Explorer 6 browser, saying it wanted to "see IE6 gone for good."
Samsung could be prepping an 8.9-inch tablet computer to unveil at a March 22 event in Orlando, based on content in invitations sent to press yesterday and earlier rumors.
Developers and publishers who have adopted Twitter's Tweet Button say the tool is beneficial in letting their site readers and application users conveniently share links on Twitter, but that some features can be improved, including its analytics data...
News from Apple and Teradata along with various economic forecasts this week show that at seemingly opposite ends of the technology-product spectrum, non-PC mobile devices and IT capable of handling extremely high volumes of data are major forces sha...
IBM is returning fire to Oracle in an increasingly heated battle over who has the faster stack of middleware.
After resuming the update to Samsung Windows phones on Wednesday, Microsoft is running into problems again.
In theory, stopping spam is easy: just make it uneconomic to send millions of messages by charging for each one sent, or make senders authenticate their identity to stop address spoofing and simplify blocking.
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