I was pleasantly surprised during an online presentation about Salesforce.com's Service Cloud 3. At first glance, it looks like a simple and powerful customer relationship management (CRM) tool that takes advantage of social networking to help connec...
Developers and publishers who have adopted Twitter's Tweet Button say the tool is beneficial in letting their site readers and application users conveniently share links on Twitter, but that some features can be improved, including its analytics data...
In traditional media, having your TV show go from No. 1 to being shut down indefinitely is bad news, especially when paired with allegedly drug-induced public rants. But on the Web, it spells winning (or, more aptly, #winning) and it's that wave of I...
Salesforce.com is deepening the integration between its CRM (customer relationship management) and customer service software with the explosively popular social-networking site Facebook, Salesforce.com will announce on Thursday at an event in New Yor...
One of the biggest Twitter-like microblogs in China continues to see its popularity grow, with the number of registered users accounts surpassing the 100 million mark, according to site operator, Sina.
Gmail is hard at work restoring service to about 40,000 Gmail users after a software bug deleted their e-mail messages, folders, labels and filters. So, while things are looking good for those users affected by the bug, this episode proves, once agai...
Austrian company Guger Technologies (g.tec) has developed a brain-computer interface that can be used to "type" short text messages simply by staring at letters on a screen.
Web surfers tired of waiting for the official release of hardware featuring Google's Chrome OS now have a browser-based alternative right at their fingertips: Splashtop Linux 1.0, a downloadable instant-on operating system tailored to life in the clo...
A new nonprofit launched Wednesday by a tech advocacy group and a cofounder of Twitter will focus on using technology to drive improvements in the U.S. education system and other social changes.
Just one day after Twitter suspended three major third-party mobile applications for allegedly violating its use policies, the social network reinstated them.
The average, everyday Twitter or Facebook user likely won't have much need for HootSuite, a Web-based social media management application. But power users -- especially those who rely on and manage multiple Facebook pages and Twitter accounts for the...
UberMedia, after getting its popular UberTwitter and other mobile social media apps shut down Friday by Twitter for alleged terms of service breaches, is reportedly changing its name to UberSocial as part of its effort to meet Twitter's terms.
The Twitterverse is abuzz with news that Twitter suspended popular mobile apps such as UberTwitter, UberCurrent, and twidroyd today. The services had not recently changed anything about the functionality or behavior of the apps, which leads one to wo...
Twitter on Friday suspended three major mobile third-party applications for allegedly violating the company's use policies.
To make its website available in more languages, Twitter has launched an online system that volunteers can use to translate the user interface of the microblogging service.
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GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.