TracFone Wireless, the largest prepaid mobile provider in the U.S., has agreed to refund US$40 million to customers to settle charges that it throttled bandwidth or cut off consumer data connections, despite promising "unlimited" data service as a ma...
Companies developing Internet of Things (IoT) products should adopt best practices to protect the privacy and security of consumers, the U.S. Federal Trade Commission has recommended.
U.S. President Barack Obama will push Congress to pass a law requiring companies that are victims of data breaches to notify affected consumers within 30 days and a second law that gives consumers more control over their digital data, he said.
Beat out of a windfall?
Internet connected devices are popping up like wildfire at the Consumer Electronics Show in Las Vegas this week. But while this new technology has the potential to provide enormous benefits for consumers, tech companies should put more effort into pr...
T-Mobile US will pay at least $90 million to settle a Federal Communications Commission suit that alleged it looked the other way while third parties charged T-Mobile subscribers for services they didn't want.
The U.S. Consumer Financial Protection Bureau has filed a lawsuit accusing Sprint of illegally billing mobile customers for tens of millions[m] of dollars in unauthorized third-party charges.
From rattled airline passengers who fear the coming of smartphones to jurors who don't know a smartphone from a tablet, here are some of the colorful quotes from IT news in 2014.
The U.S. Federal Trade Commission can take action against patent trolls when the patent-holding firms engage in unfair business practices, even as the agency works to complete a study on their business model, a commissioner said.
The U.S. Federal Trade Commission should weigh in on net neutrality and encourage its sister agency, the Federal Communications Commission, to back away from calls to regulate broadband like a public utility, a group of 32 academics said.
Google will soon begin to contact customers who made in-app purchases on Android devices about potential refunds under a settlement of an unfair billing complaint by the U.S. Federal Trade Commission.
An online service allowing consumers to pay their medical bills failed to adequately inform them that it would also try to collect highly detailed medical information from their pharmacies, medical labs and insurance companies, the U.S. Federal Trade...
Government officials in the US and the UK are warning people to secure their webcams after websites that broadcast the contents of those cameras have sprung up online.
A Florida court has temporarily shut down two "massive" telemarketing operations that allegedly conned tens of thousands of consumers out of millions of dollars by tricking them into fixing nonexistent computer errors, the U.S. Federal Trade Commissi...
It turns out that TRUSTe, the provider of privacy certifications for online businesses, may not be so trustworthy after all. The company failed to conduct annual recertification checks for hundreds of companies holding its privacy seal, despite promi...
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