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Gartner calls for IT maintenance bill of rights

Analyst firm Gartner has formed a new advocacy council around the issue of IT maintenance contracts and issued a "code of conduct" it wants vendors to follow, actions that could further intensify an already hot topic.

Avaya bolsters contact centers, integrates Nortel technology

Avaya is overhauling its contact center software with features designed to boost productivity and also to demonstrate that the company is brimming with innovation it hopes will attract new customers, and keep those it acquired along with Nortel's ent...

NTT set to expand in Africa with acquisition

The acquisition of Dimension Data by Nippon Telegraph & Telephone Corp. marks the first time a Japanese mobile operator has managed to get a slice of the growing African telecom and IT market.

iPhone halo effect shores up AT&T

iPhone owners may grouse about AT&T's service, but the "halo effect" of Apple's smartphone significantly boosts the U.S. carrier's customer satisfaction levels, not just its revenue, an analyst said today.

Facebook user satisfaction 'abysmal'

While Facebook is expected to announce this week that it's grabbed its 500 millionth user, a new study shows that not everyone is so happy with the social networking site.

Google lets Apps admins set usage policies for groups

Google Apps administrators can now set different usage policies for groups within their organization's domains, a feature that many IT departments have requested Google add to this hosted collaboration and communication suite.

Microsoft's $150 Kinect Price: Right For You, But Not Me

Microsoft's Kinect has an identity problem. The company won't come right out and say it, but their newfangled "you are the controller" motion-sensing camera for the Xbox 360 probably isn't for gamers like me. It's for gamers like you. That is, assum...

App Store security record unblemished after 2 years

While the rest of the world focuses on the perceived issues surrounding the iPhone 4's antenna reception, I thought I'd bring us back to something that really matters to iPhone users, namely, the security of Apple's App Store, which just marked its t...

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GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

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