Moving Service Management to SaaS - Key Challenges and How Nimsoft Service Desk Helps Address Them
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities and efficiencies customers have realised. Today, organisations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service model. This paper shows how Nimsoft Service Desk enables organisations to make the most of this opportunity.
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The Pillar Axiom 600 system was designed from the ground up to deliver business-critical, deterministic Quality of Service (QoS) consistent with the business value of the application and its data. It eliminates the requirement to overbuy and underutilize storage to buffer against application interference in a multi-tenancy shared storage system. This allows organizations to buy the capacity they need, scale when needed, and conserve capital in the process—all while delivering consistent performance under load. Read more. Download whitepaper »
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