Why Your Current Service Desk is Failing Your Business and What to do About It
Service management platforms have a vital role to play, but in most organisations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value. This proves true even in organisations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how Nimsoft Service Desk delivers on these key requirements.
In today’s business world, on-premise infrastructure simply doesn’t make sense. Every business today is cost-driven, to some extent. Capital outlay and recurring costs are concerns that keep financial controllers awake at night – and the cost of implementing and maintaining IT infrastructure is a major factor. Cloud computing has dramatically and permanently altered the business IT landscape. ERP systems that once required large, expensive on-premise servers, with associated high implementation and maintenance costs, can now be accessed in a variety of ways that slash those costs while providing superior performance. Download whitepaper »
This paper is for companies considering an ERP and looking to justify the investment in new technology. This paper will provide methods to identify and define the full spectrum of costs and benefits associated with an ERP implementation, as well as the calculations needed to determine a true return on investment analysis. Download whitepaper »
Since implementing MYOB Advanced, Lauren and her team at the Woolcock Group have been able to streamline several processes and save an enormous amount of time. “Because we are able to build our own profit and loss reports which compare information across sub accounts, this has eliminated the need to export data to Excel to achieve the reports we need. The ability to search across multiple branches at any one time saves us time on many levels,” enthuses Lauren. In addition to this, the ability to access their accounting files through a web browser has meant the flexibility to work from anywhere, making managing all the separate businesses much easier. Download whitepaper »
UE Boom 2 Bluetooth speaker
Smart LED Bulb LB130
Lexar® JumpDrive® S57 USB 3.0 flash drive
Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop
Linksys AC5400 MU-MIMO Gigabit router
Samsung portable 1TB T3 drive
Epson EcoTank Expression ET-2500
Lexar® JumpDrive® S45 USB 3.0 flash drive
Belkin MIXIT Metallic Lightning to USB Cable
Acer Swift 7
Lexar® Portable SSD
Logitech G403 Prodigy mouse
Google Daydream VR headset
3SIXT Ultra HD Sports Action Camera
Huawei Mate 9
Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards
HP Pavilion x360 13”
HD Pan/Tilt Wi-Fi Camera with Night Vision NC450
Dell Inspiron 5000 series 2-in-1
Blade 28 backpack by Arc’teryx
Lexar® JumpDrive® C20c USB Type-C flash drive
Surface Pro 4
Audio-Technica ATH-ANC70 Noise Cancelling Headphones
Garmin Fenix Chronos smartwatch
Dell XPS 13 laptop
Most Popular Reviews
- 1 Huawei Mate 9 full in-depth smartphone review
- 2 ZTE Axon 7 review: Is ZTE dumping old stock on Australia?
- 3 Oppo R9s smartphone full review
- 4 Finally! LG OLED TV 2016 range review
- 5 Huawei Nova Plus smartphone review
Join the PC World newsletter!
Latest News Articles
- Here’s how the US government can bolster cybersecurity
- This $450 Core i5 laptop from HP costs less new than used
- SAP license fees are due even for indirect users, court says
- Computer crashed? You could blame forces beyond our solar system
- Insecure Android apps put connected cars at risk
GGG Evaluation Team
I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.
The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.
- How to quit Pokemon Go (or to start enjoying it again)
- Huawei Mate 9 full in-depth smartphone review
- Time to ditch Foxtel and the iQ3: How to replace Foxtel packages with cheaper alternatives
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- FTOnline Solutions AnalystNSW
- TPInstructional Designer | DETQLD
- CCTelecommunication Operations SpecialistTAS
- FTApplications DeveloperACT
- FTOracle Forms PL/SQL Analyst ProgrammerQLD
- FTService Desk AnalystNSW
- FTSenior Java Developers (Several positions available)QLD
- FTSenior .Net DeveloperVIC
- TPBusiness AnalystNSW
- CCMarketing SpecialistNSW
- CCIntegration DeveloperNSW
- FTDynamics AX Functional Consultant (Sales & Marketing Modules)VIC
- CCProject Support OfficerNSW
- FTSenior Business Project ManagerNSW
- FTMicrosoft ProgrammerSA
- TP.Net DeveloperSA
- TPProject OfficerQLD
- FTERP ConsultantQLD
- TPTechnical WriterQLD
- FTSenior Project Manager - PERMANENTACT
- TPDrupal Developer - Immediate startQLD
- CCSenior Technical SpecialistNSW
- FTSenior Dot Net Backend Orientated DeveloperNSW
- TPEnvironment Specialist(DevOps)QLD
- FTFull Stack Developer (Front and Back end)QLD