White Papers: Nimsoft


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Nimsoft for Network Monitoring
By Nimsoft | 7/8/2012
The Nimsoft for Network Monitoring solution verifies network connectivity to devices and application services revealing accessibility and network latency. The solution auto-discovers network interfaces, monitors interface traffic and calculates bandwidth utilisation. Interface variables are polled for status data and the solution receives unsolicited SNMP traps. Syslog monitoring is supported for non-SNMP devices. Status data is analysed and displayed in graphical alarm consoles, performance reports and SLA reports. Read more.
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Moving Service Management to SaaS - Key Challenges and How Nimsoft Service Desk Helps Address Them
By Nimsoft | 7/8/2012
In areas such as sales force automation and customer relationship management, cloud-based computing services have become the norm—and substantially improved the economics, capabilities and efficiencies customers have realised. Today, organisations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service model. This paper shows how Nimsoft Service Desk enables organisations to make the most of this opportunity.
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Why Your Current Service Desk is Failing Your Business and What to do About It
By Nimsoft | 7/8/2012
Service management platforms have a vital role to play, but in most organisations, they’re not living up to expectations—delivering far too much complexity and cost, and far too little business value. This proves true even in organisations that have migrated to new solutions in recent years. This paper outlines why legacy service desks and even newer platforms have not delivered on expectations, it describes the requirements for a service desk solution to be truly effective in today’s business environment and it details how Nimsoft Service Desk delivers on these key requirements.
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Server Monitoring
By Nimsoft | 7/8/2012
The Nimsoft for Server Monitoring solution supports iSeries AS400, Netware, Linux, Windows, and UNIX from a single, easy-to use console. The solution monitors core server resources (CPU, memory, disk, event logs, counters, etc.) and enables centralised management of remote processes and services (automated and manual start/restart/stop). The solution also offers packaged monitoring for a wide variety of server configurations (i.e. web, email, database, etc.). All server status information is presented in real time alarm dashboards, performance trend reports, and/or SLA compliance reports.
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