White Papers: Nimsoft

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Leveraging the Service Catalog to Scale Your MSP Business

By Nimsoft | 4/5/2012

When assessing an MSP’s maturity and prospects, one question provides more insights than any other: “What’s in your service catalog?” A well-defined service catalog can set the framework for growth. The lack of a service catalog can significantly impede an MSP’s ability to scale. This paper explores why the service catalog is so vital, and provides some practical guidelines MSPs can apply in order to ensure their service catalog provides maximum utility and benefit.

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Get the Whole Picture Why Most Organisations Miss User Response Monitoring—and What to Do About It

By Nimsoft | 4/5/2012

You can be armed with vast amounts of performance metrics, but if you don’t know what users are actually experiencing, you don’t have the real performance picture. While this measure is critical, it is one many organisations fail to consistently capture. This guide looks at the challenges of user response monitoring, and it shows how you can overcome these challenges and start to get a real handle on your infrastructure performance and how it impacts your users’ experience.

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Unified Monitoring™ A Business Perspective

By Nimsoft | 8/5/2012

The enterprise computing landscape has changed dramatically. Virtualisation, outsourcing, SaaS, and cloud computing are creating fundamental changes, and ushering in an era in which enterprises distribute increasingly critical IT assets and applications across multiple service providers.This paper explores today’s computing trends and their monitoring implications in detail. In addition, it reveals how a new monitoring paradigm architecture, that uniquely addresses the monitoring realities of today’s and tomorrow’s enterprises—whether they rely on internal platforms, external service providers, or a combination of both.

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Virtual Certainty - Best Practices for Gaining Monitoring Clarity in VMware Environments

By Nimsoft | 8/5/2012

The benefits of virtualisation are unassailable: increased agility, scale, and cost savings to name but a few. However, so too are the monitoring challenges posed by these environments—including complexity, lack of visibility and control, and inefficiency. This white paper reveals the best monitoring practices to employ in virtualised environments—best practices that are essential in enabling organisations to overcome their monitoring challenges so they can get the most business value from their virtualisation investments.

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Configuration, Not Coding

By Nimsoft | 22/5/2012

For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customisation. This paper can show how organisations can complete their initial deployments quickly, easily and adapt efficiently to the evolving needs of the business with Nimsoft Service Desk.

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The Top 5 Server Monitoring Battles—and How You Can Win Them

By Nimsoft | 23/5/2012

The role of servers in your organisation has changed substantially—with their uses, requirements, and complexity all increasing dramatically in recent years. Many of the traditional tools and techniques that worked in the past don’t suffice any more. Consequently, server monitoring presents several critical battles in today’s demanding environments. This guide looks at some of the most pressing challenges administrators face in ensuring optimal server performance, and it offers insights into the tools and strategies required to address these demands.

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5 Best Practices for Achieving Peak Performance in SAP Environments

By Nimsoft | 23/5/2012

Given how deeply businesses rely on their SAP systems, it’s simple to see that maximizing performance and uptime is critical. What’s not so simple is figuring out how to understand, let alone optimize, performance in these complex, dynamic, and interrelated ecosystems. This paper offers five best practices that can help administrators more effectively measure and improve SAP performance.

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Successful Managed IT Services- Keys to Outsourcing the Right Service to the Right Provider

By Nimsoft | 7/8/2012

Businesses, whether regional shops or global multi-nationals, are increasingly turning to external managed IT services providers for everything from email to archiving to ERP. For all the momentum and growth in the managed services segment, however, deciding when and where to outsource is not straightforward. This paper offers some practical guidance into determining whether outsourcing makes sense, key criteria for finding the right provider, and some fundamental steps to getting outsourcing relationships started on the right track.

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Nimsoft for Network Monitoring

By Nimsoft | 7/8/2012

The Nimsoft for Network Monitoring solution verifies network connectivity to devices and application services revealing accessibility and network latency. The solution auto-discovers network interfaces, monitors interface traffic and calculates bandwidth utilisation. Interface variables are polled for status data and the solution receives unsolicited SNMP traps. Syslog monitoring is supported for non-SNMP devices. Status data is analysed and displayed in graphical alarm consoles, performance reports and SLA reports. Read more.

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Cloud Monitoring and Service Management - Helping CIOs maximise their IT services and investments

By Nimsoft | 30/8/2012

The information technology industry is undergoing a paradigm shift in the way computing resources are procured. Cloud computing is emerging as a key area of focus for CIOs and IT decision makers due to its ability to save costs, increase business agility and deliver IT in an on-demand manner. This paper provides insights into the adoption of cloud computing in Asia Pacific and the cloud implementation roadmap, as well as achieving cloud monitoring and service management through IT Management-as-a-Service.

White Papers: Nimsoft

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