White Papers: Avaya

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SHOULD UNIFIED MESSAGING STILL BE A KEY PART OF YOUR UNIFIED COMMUNICATIONS STRATEGY?

By Avaya | 13/5/2011

Unified Messaging (UM) may not be the most fashionable topic at the moment – yet the productivity gains it can provide remain undiminished. Organisations thinking about implementing Unified Communications (UC) need to think carefully about how UM fits into their overall communications plan, as well as how they will integrate and rollout new services.

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Maximizing collaboration: Five ways to avoid the collaboration

By Avaya | 13/5/2011

Sometimes investments in collaboration technology lead nowhere, but there are practical steps you can take to keep your collaboration initiatives on track.

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GETTING SOCIAL – A PLAN FOR COLLABORATING SUCCESSFULLY WITH CUSTOMERS AND COLLEAGUES

By Avaya | 13/5/2011

Corporate use of social networking is not just about connecting with customers in new ways. Deploying a well thought out social media strategy can change the way your organisation collaborates internally and even have an impact on the bottom line. But once you’ve started, steps need to be taken to ensure the task doesn’t become overwhelming...

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Enterprise Communications: The Next Decade

By Avaya | 13/5/2011

Enterprise communications will continue to undergo significant changes during the next decade, as multimodal cloud services invade traditional communication products and services. Today’s infrastructure and operations (I&O) leaders need to understand 10 emerging trends that will influence enterprise communications. These include technology innovation for multimodal communications and collaboration, business imperatives for worker real-time connectivity, and enhanced cloud services for lower cost delivery of applications.

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VIDEO FOR ALL: ENABLING THE NEW ERA OF ‘MASS’ MULTIMEDIA COLLABORATION

By Avaya | 13/5/2011

Video communication in business – often perceived to be expensive, difficult to use and bandwidth hungry – was traditionally the preserve of the board room. But with HD video services now becoming much more widely available, organisations need to consider if they have the right strategy in place to achieve maximum benefit.

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COLLABORATION FOR ALL

By Avaya | 13/5/2011

Younger people may be driving increased use of collaborative working and social networking in the enterprise, but the benefits can be felt by everyone. To make it happen, organisations need to adopt a ‘people first’ approach.

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WHAT’S NEXT FOR COLLABORATION?

By Avaya | 13/5/2011

Collaboration is one of the hot topics of the moment, helping to address a number of key business issues, but what’s around the corner for collaboration technology? There is no doubt about it: collaboration works. And often with the most spectacular, spellbinding results. Read on.

White Papers: Avaya

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