Instead of being caught in the financial vice of replacing 4,000 computers, the Tyler School District decided to implement a Vblock system and use its existing computers as thin clients. • Difficult financial times prompted a change in the approach to upgrading IT resources. • The district saved $1M in capital expenditures and expects to save $2.7M in the next 5 years. • Along with cost savings, the district benefits from improvement in student experience and ability to reinvest
The data centre is now a strategic part of the hybrid cloud mix. This whitepaper discusses what you should know about the future of data centre and how to position your organisation for agility and growth. • Australia’s data centre market grew 17.2% to over $700 million in the last year. • Data centre engagement is often seen just as a commercial relationship, not a business relationship. • The 5 most important points CIOs need to consider before choosing a data centre
To improve business processes and gain efficiency, its important to identify the signs that your ITSM solution is outdated, inefficient or both. In this paper we look at key questions'you should be asking, such as:
• Is your IT staff still using time-consuming manual methods to address common service requests and IT requirements? • Does your organisation lack an automated Service Request Management (SRM) system? • Is your current ITSM solution able to support all your IT reporting and information needs?
Many organisations believe they can transform their IT operations by simply buying a new management tool. However, this is just the start. This whitepaper discusses the dynamics of a complete transformation: • Learn why IT management tools should be more than "plug & play" • The 5-step plan to implementing ITSM for the best results long-term • Understand why your approach should be more about the data and less about the tool itself
After Hurricane Sandy flooded its Lower Manhattan headquarters, EmblemHealth enables displaced employees to re-engage and reconnect with their co-workers by supplying Dell laptops to maintain productivity from remote locations.
-Company headquarters flooded by Hurricane Sandy’s storm surge left 1,900 employees without offices -Loss of office space for so many corporate staff employees threatened to disrupt a timely conclusion to the company’s fiscal year-end -Newly gained flexibilty and productivity was enabled by access to over 900 laptops and desktops from Dell
The fact that digitalisation exists doesn’t mean it’s available and actionable. This paper explains why true integration is not possible with merely adequate technology.
• Digitalisation improves user experience, availability and performance, processing power and decision-making • You owe it to yourself and your organization to go beyond “good enough” • Using a proven platform will mean improved business agility with the ability to establish new partnerships
This paper explains why, with big data, it’s not about the type, amount or speed of data, but rather what we do with that data and the speed at which we do it.
• Business intelligence reports and dashboards simply won’t give you with the level of detail and agility you need • Analytics can help gain a competitive advantage, but developing analytics maturity will help sustain that • This paper walks through each step of the analytics maturity journey, providing insights into the capabilities and tools to consider
This whitepaper will explain how to grow your business by sharing enterprise data and services via application programming interfaces (APIs).
• Open APIs, once used only by leading technology companies such as Amazon and Facebook, have become much more prevalent • Open APIs are projected to reach 30,000 by 2016, compared to less than 600 in 2007 • A well thought-out open API strategy can drive innovation and help you compete in today’s business environment.
Cultivating customer loyalty today is more challenging than in the past. This paper explains why creating closer customer relationships depends on master data management.
• Customers today expect all of your attention, instant access to information, and a uniform brand experience • If you can get fast access to data and respond quickly and correctly, results can include closer customer relationships and fierce loyalty • With MDM, an organization that lacked a single trusted view can instantly respond in real time, take advantage of opportunities, avert problems before they escalate
This eBook can help fix issues with integration strategy and data collection by telling you what the problem is and how to fix it by achieving better decisions and instant action.
• As budgets inevitably tighten, good companies lose their competitive edge • Event-driven integration future proofs your integration platform and lets you use your integration budget for innovation rather than maintenance • Business users and IT can solve problems by focusing on improving the availability of information with contextual, event-based data
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