This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
Many Asia-Pacific organisations lack or are hindered in their ability to integrate, analyse, and extract insights from multiple internal and external databases. When it comes to big data, Asia-Pacific organisations lag behind the U.S. and Europe in data warehouse, business intelligence, and analytics investments. But don’t expect that to last. Download to find out the big shifts in marketing strategies to improve behavioural targeting and personalisation.
As you know, application management and deployment are only getting more difficult. Your applications have complex requirements that are rapidly changing, and the changes required will accelerate as development practices become more agile and applications become more dynamic. This paper outlines four key steps you can take to automate application management and deployment so you can quickly deploy and manage application operations for the business users you support whether they are in traditional, virtualised, or cloud environments. Click to download!
The Database Machine is a complete and fully integrated database system that includes all the components to quickly and easily deploy any enterprise database delivering the best performance and availability. Find out more
Most Popular Reviews
- 1 Google Pixel XL full, in-depth smartphone review: Phones just got smarter
- 2 Sony Xperia XZ review: turbo-charged last-gen phone
- 3 Hisense Series 7 ULED 4K UHD TV review
- 4 Sony X9300D and X8500D UHD 4K TV review
- 5 Moto X Force review: Leading features from a mid-range phone
Join the PC World newsletter!
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
- Google Pixel XL full, in-depth smartphone review: The new best Android phone
- Japan Robot, gadget and car expo slideshow
- Panasonic DX900U UHD 4K smart TV review: Best all-round TV ever?
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- FTSenior Infrastructure EngineerNSW
- CCInfrastructure Solution Designer - Finance - Contract - SydneyNSW
- FTSenior Service Delivery ManagerVIC
- CCUnix Project LeadNSW
- CCArcher ConsultantNSW
- TPProject Manager - ApplicationsQLD
- TPBusiness Systems AnalystQLD
- CCProject SchedulerVIC
- CCApplication Senior Project ManagerACT
- TPSenior Full Stack .NET Developer - AngularJSNSW
- CCDevOps EngineerNSW
- CCIT Manager - ANZNSW
- FTMid Level Web DeveloperNSW
- CCSAP Lumira ConsultantWA
- CCE-Commerce - Senior Web DeveloperNSW
- FTMicrosoft Dynamics AX Manufacturing ConsultantSA
- FTGraduate Software Consultant - SQL Server programming skillsACT
- FTSenior Network Engineer - Voice & VideoACT
- FTLevel 1- 2 Helpdesk SupportVIC
- CCApplication Support DeveloperVIC
- FTBusiness Analyst - PIMAsia
- FTSenior Wintel System EngineerWA
- CCHuman Sciences Professional - DefenceNSW
- FTSecurity Consultant / SMENSW
- CCSAP Finance Business AnalystNSW