This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
Many Asia-Pacific organisations lack or are hindered in their ability to integrate, analyse, and extract insights from multiple internal and external databases. When it comes to big data, Asia-Pacific organisations lag behind the U.S. and Europe in data warehouse, business intelligence, and analytics investments. But don’t expect that to last. Download to find out the big shifts in marketing strategies to improve behavioural targeting and personalisation.
As you know, application management and deployment are only getting more difficult. Your applications have complex requirements that are rapidly changing, and the changes required will accelerate as development practices become more agile and applications become more dynamic. This paper outlines four key steps you can take to automate application management and deployment so you can quickly deploy and manage application operations for the business users you support whether they are in traditional, virtualised, or cloud environments. Click to download!
The Database Machine is a complete and fully integrated database system that includes all the components to quickly and easily deploy any enterprise database delivering the best performance and availability. Find out more
Gadgets & Things
Most Popular Reviews
- 1 Finally! LG OLED TV 2016 range review
- 2 Huawei Nova Plus smartphone review
- 3 Apple iPhone 7 Plus review: including Portrait Mode
- 4 Google Daydream View VR full, in-depth review
- 5 Google Pixel XL full, in-depth smartphone review: Phones just got smarter
Join the PC World newsletter!
Latest News Articles
- Rowland says govt supressing unflattering NBN information
- Malicious online ads expose millions to possible hack
- How to get a word count with Microsoft Office for iPad
- Twitter gets new product head and team from app startup Yes
- Amazon will literally truck your data into its cloud
GGG Evaluation Team
First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.
- The top 10 best and worst tech gadgets and products of 2016
- TV of the year award 2016
- Best phone of the year 2016
- What's the difference between an Intel Core i3, i5 and i7?
- Laser vs. inkjet printers: which is better?
- FTBrand Marketing Manager - Premium Entertainment BrandNSW
- TPBusiness Analyst - DataQLD
- CCNetwork Design EngineerACT
- CCJava Developer/ Guidewire DevelopersQLD
- FTLinux EngineerNSW
- FTProject Control AnalystSA
- FTProject Delivery Manager | PortfolioQLD
- FTLevel 2 Service DeskNSW
- FTiOS DeveloperNSW
- CCNetwork Architect / Lead Network EngineerACT
- FTLevel 3 EngineerNSW
- FTERP Support ConsultantQLD
- FTInfrastructure Solution ArchitectSA
- FTIT Project CoordinatorVIC
- FTTrading Systems EngineerNSW
- CCJava Developer/ Guidewire Developers - Brisbane basedVIC
- FTLevel 2 Service DeskNSW
- FTLevel 3 Support ConsultantNSW
- CCBusiness Analyst Finance & Lending - Brisbane Based RoleNSW
- CCWeb Architect - Ruby, Python, Java, Open sourceNSW
- FTJava DeveloperSA
- TPBI Report Developer - SSRS SSIS SSASNSW
- TPJava DeveloperSA
- CCIT Support AnalystVIC
- FTTechnical Account ManagerNSW