This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
Many Asia-Pacific organisations lack or are hindered in their ability to integrate, analyse, and extract insights from multiple internal and external databases. When it comes to big data, Asia-Pacific organisations lag behind the U.S. and Europe in data warehouse, business intelligence, and analytics investments. But don’t expect that to last. Download to find out the big shifts in marketing strategies to improve behavioural targeting and personalisation.
As you know, application management and deployment are only getting more difficult. Your applications have complex requirements that are rapidly changing, and the changes required will accelerate as development practices become more agile and applications become more dynamic. This paper outlines four key steps you can take to automate application management and deployment so you can quickly deploy and manage application operations for the business users you support whether they are in traditional, virtualised, or cloud environments. Click to download!
The Database Machine is a complete and fully integrated database system that includes all the components to quickly and easily deploy any enterprise database delivering the best performance and availability. Find out more
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